Unit of competency Outline
Date retreived
22/07/2026 5:58 PM AWST
22/07/2026 5:58 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Procure, store and maintain pharmaceutical products
Procure, store and maintain pharmaceutical products
Unit of competency
National Code
HLTPH312B
HLTPH312B
State Code
D8419
D8419
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/08/2011
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
01/08/2011
Nominal Hours
30
Description
DescriptorThis unit of competency describes the skills and knowledge required to maintain a pharmaceutical stock control system according to standard operating procedures (SOPs) that comply with good pharmacy practice, good wholesaling practice and legal requirements
Notes
Elements and Performance Criteria
1. Procure stock
- 1.1 Obtain requisition requirements from appropriate personnel and/or departments
- 1.2 Identify generic drug name, trade name(s) and manufacturer/supplier details using a range of manual and/or electronic resources
- 1.3 Identify items for order, generate order and obtain sign off/authorisation of the order by delegated staff member where appropriate/required
- 1.4 Source appropriate supplier
- 1.5 Provide availability and cost information to pharmacist
- 1.6 Place order according to standard procurement policy following order approval
2. Process new stock
- 2.1 Accept delivery of products and match delivery documentation with product delivered
- 2.2 Identify received products
- 2.3 Check quantities and condition of products and report breakages to the appropriate person
- 2.4 Reconcile products with control lists and/or check products against order
- 2.5 Report shortages and other deviations to the appropriate person
- 2.6 Check expiry dates of incoming stock
- 2.7 Clearly attach product notation
- 2.8 Pack and store stock according to packing criteria and organisation policies and procedures
- 2.9 Follow temperature control requirements where appropriate
- 2.10 Quarantine stock where appropriate
- 2.11 Inform pharmacist of scheduled products according to legal requirements
- 2.12 Maintain batch traceability
- 2.13 Accurately complete data capture requirements
- 2.14 Maintain hygienic conditions at all times
3. Maintain stock
- 3.1 Store products according to a logical auditable system
- 3.2 Check stock on a regular basis for dated and slow moving items and report these to the appropriate person
- 3.3 Monitor overstocks and stock discrepancies and report these to the appropriate person
- 3.4 Rotate stock according to organisation policies and procedures
- 3.5 Check for stock deterioration
- 3.6 Control quality of stock by visual inspection
- 3.7 Monitor and maintain correct storage conditions
- 3.8 Report out-of-stock, expired, deteriorated and damaged stock for return and deviations to correct storage conditions to the appropriate person
- 3.9 Maintain batch traceability
- 3.10 Maintain location maps
4. Ensure stock security
- 4.1 Check compliance with security procedures
- 4.2 Report security irregularities to the appropriate person
5. Assist in stock-taking procedures
- 5.1 Check stock lists of all items for stocktaking
- 5.2 Reconcile actual stock against stock lists
- 5.3 Count stock and check expiry dates
- 5.4 Investigate stock discrepancies and report to the appropriate person
- 5.5 Determine minimum and maximum stock levels and report to the appropriate person
6. Maintain relevant documentation
- 6.1 Complete and file documentation according to organisation policies and procedures
- 6.2 Reconcile statements and invoices
- 6.3 Complete and file stock distribution documentation
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Orders may include:
Verbal
Electronic
Products may include:
Formulary drugs and non-formulary drugs eg clinical trial drugs and special access scheme drugs
Products with the required integrity as well as those whose integrity have been compromised eg damaged, contaminated or deteriorated
Routine handling products and products requiring special handling eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive material and flammables
Storage conditions may include:
Correct temperature
Humidity
Light
Pest control
Secured
Cold chain
Ventilated
Ambient
Isolated
Correct storage of hazardous substances
Security procedures may include:
In-store security
Goods received
Goods dispatched
Handling controlled substances eg Schedule 8 drugs
The recording of stock-take count may be performed:
Manually
Using electronic device
Documentation may be:
Written
Verbal
Electronic
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Orders may include:
Verbal
Electronic
Products may include:
Formulary drugs and non-formulary drugs eg clinical trial drugs and special access scheme drugs
Products with the required integrity as well as those whose integrity have been compromised eg damaged, contaminated or deteriorated
Routine handling products and products requiring special handling eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive material and flammables
Storage conditions may include:
Correct temperature
Humidity
Light
Pest control
Secured
Cold chain
Ventilated
Ambient
Isolated
Correct storage of hazardous substances
Security procedures may include:
In-store security
Goods received
Goods dispatched
Handling controlled substances eg Schedule 8 drugs
The recording of stock-take count may be performed:
Manually
Using electronic device
Documentation may be:
Written
Verbal
Electronic
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of workplace performance is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment:
Assessment should replicate workplace conditions as far as possible
Simulations may be used to represent workplace conditions as closely as possibleAcceptable simulation requires:
Scope to determine that work is conducted within legislative and regulatory requirements
Scope to determine that work is conducted within OHS and infection control requirements
Resources essential for assessment include:
Access to relevant workplace or appropriately simulated environment where assessment can take place
Relevant legislation, regulations and guidelines
Stock reporting and data systems
Method of assessment
Observation in the work place (if possible)
Written assignments/projects
Interviewing and questioning
Formal appraisal systems
Supporting statement of supervisor(s)
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of workplace performance is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment:
Assessment should replicate workplace conditions as far as possible
Simulations may be used to represent workplace conditions as closely as possibleAcceptable simulation requires:
Scope to determine that work is conducted within legislative and regulatory requirements
Scope to determine that work is conducted within OHS and infection control requirements
Resources essential for assessment include:
Access to relevant workplace or appropriately simulated environment where assessment can take place
Relevant legislation, regulations and guidelines
Stock reporting and data systems
Method of assessment
Observation in the work place (if possible)
Written assignments/projects
Interviewing and questioning
Formal appraisal systems
Supporting statement of supervisor(s)
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9423 | HLTPH312A | Procure, store and maintain pharmaceutical products | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUZ96 | HLTPHA004 | Order, maintain and distribute pharmaceutical stock | Unit of competency |
| WD257 | HLTPH315A | Procure, store, maintain and distribute pharmaceutical stock | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J581 | HLT30113 | Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| D041 | HLT31407 | Certificate III in Hospital/Health Services Pharmacy Support | Qualification |