Unit of competency Outline

Date retreived
22/07/2026 11:09 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Source and provide information for animal care needs

Source and provide information for animal care needs

Unit of competency
National Code
ACMGEN205
State Code
ODC55
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/04/2021
View on TGA
State Implementation and Classification
Approved Date
26/07/2021
Field of Education
050105 - Animal Husbandry
Original Release Date
26/07/2021
Nominal Hours
35
Description
This unit of competency describes the skills and knowledge required to source, interpret and provide information on animal care products and services to complete workplace tasks and to provide information to others. This unit applies to entry level workers in the animal care industry who undertake routine work under supervision. They have some accountability for their own work and solve predictable problems. Workplaces may include retail pet stores, boarding/day care facilities, animal shelters, veterinary clinics, zoos and wildlife sanctuaries. All work must be carried out to comply with workplace procedures according to Commonwealth and state/territory health and safety and animal welfare regulations, legislation and standards that apply to the workplace.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify information requirements
  • 1.1 Use appropriate interpersonal skills to accurately identify team member or client information needs
  • 1.2 Confirm type of information needed on animal care products and services
  • 1.3 Identify sources of reputable information
2. Source information on selected animal care products
  • 2.1 Select current information on animal care products according to identified need
  • 2.2 Interpret product purpose, contents and information for selected animal care products
  • 2.3 Interpret instructions relating to use, safety precautions, quantities, measurements and application requirements
3. Source information on selected animal care services
  • 3.1 Review information accessed on animal care services to determine relevance to needs
  • 3.2 Make enquiries or source additional information to clarify or confirm services
4. Provide animal care information to others
  • 4.1 Seek assistance from an appropriate team member, to clarify and confirm accuracy and suitability of information, as required
  • 4.2 Provide information on specific animal products and services to others in an appropriate format and timely manner, as requested
5. Locate individual animal information
  • 5.1 Access information relating to individual animal in appropriate workplace records or information management system
  • 5.2 Identify specific animal record and cross-check information relevant to animal care needs
  • 5.3 Provide accurate information about individual animal to relevant team member or client according to workplace requirements
  • 5.4 Assist with updating animal record as required
No information
No information
Replaces
State Code National Code Title Type
BBD92 ACMGAS209 Provide information on companion animals, products and services Unit of competency
BBE21 ACMGAS208 Source information for animal care needs Unit of competency