Unit of competency Outline

Date retreived
22/07/2026 1:14 PM AWST

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Manage project human resources

Manage project human resources

Unit of competency
National Code
BSBPMG506A
State Code
D0934
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
10/03/2009
State Implementation and Classification
Approved Date
05/11/2014
Field of Education
080315 - Project Management
Original Release Date
05/11/2014
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to undertake human resource management (HRM) within projects. It involves planning for human resources, implementing staff training and development, and managing the project team and stakeholders.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Implement human resource and stakeholder planning activities
  • 1.1. Identify project stakeholders and verify their expectations in order to quantify project outcomes
  • 1.2. Determine resource requirements for individual tasks, with input from stakeholders and guidance from a higher project authority, to determine project staffing levels and required competencies
  • 1.3. Establish project organisation and structure to align individual and group competencies with project tasks
  • 1.4. Allocate staff to the project with the approval of a higher project authority, to meet work requirements throughout the project life cycle
  • 1.5. Develop and use HRM methods, techniques and tools to implement procedures and plans to ensure clarity of understanding and ongoing HRM
2. Implement staff training and development
  • 2.1. Communicate designated staff responsibilities, authority and individual performance measurement criteria to the project team and other relevant stakeholders, to ensure clarity of understanding of the work and to provide a basis for ongoing assessment
  • 2.2. Identify, plan and implement ongoing development and training of project team members to achieve HRM and overall project objectives, with agreement of a higher project authority
  • 2.3. Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance and to encourage career progression
3. Manage the project team and stakeholders
  • 3.1. Implement processes to promote continuous improvement of staff, and take actions to improve staff and overall project effectiveness
  • 3.2. Monitor and report internal and external influences on individual and project team member performance and morale to a higher project authority, if necessary, for remedial action
  • 3.3. Implement established procedures for interpersonal communication, counselling and conflict resolution to maintain a positive working environment
  • 3.4. Continually review stakeholder expectations to resolve expectation variance and to ensure project is on track to deliver expected outcomes
  • 3.5. Identify and manage inter-project and intra-project conflict to minimise impact on achievement of project objectives
  • 3.6. Identify and document human resource and stakeholder management issues, and recommended improvements, and pass on to higher project authority for application in future projects
accepted work practices
relevant legislation, such as anti-discrimination, equal employment opportunity, affirmative action and occupational health and safety
workplace bargaining

external to the organisation, such as consultants, auditors and quality assurance specialists
from within the organisation, such as staff on loan from other projects

conflict resolution
HRM forecasts, staffing plans and job descriptions
individual and group competency identification and development
performance monitoring, assessment and reporting
staff recruitment and reallocation

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstrated evidence of successfully managing project staff so that outcomes were achieved on multiple complex projects
knowledge of HRM legislation, methods, techniques and tools.

Context of and specific resources for assessment

Assessment must ensure:

access to workplace documentation
consideration of feedback from project team and other stakeholders on how human resources were managed.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations
analysis of responses addressing case studies and scenarios which present project human resource management issues and problems
assessment of staff allocated to the project
evaluation of processes used to measure individuals' performance against agreed criteria and to overcome shortfalls in performance
evaluation of how procedures for interpersonal communication, counselling and conflict resolution were implemented.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Diploma of Project Management.

Replaces
State Code National Code Title Type
C7063 BSBPM506A Manage project human resources Unit of competency
Replaced By
State Code National Code Title Type
WG102 BSBPMG515A Manage project human resources Unit of competency
State Code National Code Title Type
W941 TLI50210 Diploma of Materiel Logistics Qualification
D176 BSB51407 Diploma of Project Management Qualification