Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project organisation and structure may be affected by established organisational responses to external influences, such as:
accepted work practices
relevant legislation, such as anti-discrimination, equal employment opportunity, affirmative action and work health and safety
workplace bargaining.
Personnel may be:
external to the organisation, such as consultants, auditors and quality assurance specialists
from within the organisation, such as personnel on loan from other projects.
Human resource management methods, techniques and tools may include established organisational responses to:
conflict resolution
HRM forecasts, personnel plans and job descriptions
individual and group competency identification and development
performance monitoring, assessment and reporting
personnel recruitment and reallocation
learning and development strategies.
Project role descriptions may include:
authority levels
individual performance-measurement criteria
position descriptions
project responsibility matrix
project team responsibilities
role definitions
task responsibilities
project skills matrix
training plans.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:

managing project personnel so that outcomes are achieved for a project of sufficient complexity to demonstrate the full range of performance requirements
applying HRM legislation, methods, techniques and tools.
Context of and specific resources for assessment
Assessment must ensure:

access to workplace documentation
consideration of feedback from project team and other stakeholders on how human resources were managed.
Method of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate
oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations
analysis of responses addressing case studies and scenarios that present issues and problems in project human resource management
assessment of personnel allocated to the project
evaluation of processes used to measure individuals' performance against agreed criteria and to overcome shortfalls in performance
evaluation of how procedures for interpersonal communication, counselling and conflict resolution were implemented.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.