Unit of competency Outline
Date retreived
22/07/2026 1:19 AM AWST
22/07/2026 1:19 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Administer network peripherals
Administer network peripherals
Unit of competency
National Code
ICAS3121B
ICAS3121B
State Code
D0191
D0191
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
29/11/2007
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
29/11/2007
Nominal Hours
20
Description
This unit defines the competency required to manage an environment of networked peripheral devices, in order to provide services to client users.The following units are linked and form an appropriate cluster:ICAI3020B Install and optimise operating system softwareICAI4029C Install network hardware to a networkICAS3034B Determine and action network problemsNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Install peripherals to a network
- 1.1. Plan the location of peripherals to provide appropriate services to users and to take into consideration OH&Sstandards
- 1.2. Connect peripherals to network, using vendor-approved method and technology
- 1.3. Connect peripherals to computers in the network using parallel, serial or other direct connection methods
- 1.4. Add peripheral accessories or upgrades to printer such as memory or high-volume paper trays
- 1.5. Test peripherals for correct operation
2. Configure peripheral services to manage peripherals
- 2.1. Install software required to manage local and network-connected peripherals
- 2.2. Use meaningful names for peripherals and control queues
- 2.3. Configure security and access to allow appropriate users to make use of peripherals
- 2.4. Configure workstation for peripherals to allow applications to work with peripherals
3. Administer and support peripheral services
- 3.1. Assign priority to control queues
- 3.2. Use peripheral management software supplied as part of the networkoperating system or by third parties
- 3.3. Create templates for use on the network
- 3.4. Configure settings on the network to create maintenance schedules, usage logs, and cost centre usage statistics
- 3.5. Demonstrate to the user the methods for using peripheral services from their application or workstation
4. Maintain peripherals and fix common problems
- 4.1. Establish and follow a regular maintenance schedule as recommended by peripheral manufacturer
- 4.2. Replace consumables and components when required
- 4.3. Fix peripheral mishaps and malfunctions
- 4.4. Monitor peripheral usage and traffic and recommend additional peripherals if needed
- 4.5. Determine failures of peripheral services or devices and rectify as required
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Printers, scanners, tape cartridges
Speakers, multimedia kits
Personal computer fax/modems
Input equipment may include mouse, touch pad, keyboard, pens
Mobile phones, palmtops and personal digital assistants (PDAs), laptops and desktop computers
Bluetooth devices, universal serial bus (USB), Firewire (IEEE 1394)
a person within a department
a department within the organisation
a third party
correct posture
lighting
type of desk
type of monitor
style of chair
typing position
repetitive strain injury prevention
ventilation
light position
correct lifting method
length of time in front of computer
large and small LANs
WANs
VPNs
the internet
the use of the PSTN for dial-up modems only
private lines
data
voice
laser printers
ink jet printers (mono or colour)
commercial, in-house, packaged or customised software
database programs
word processors
email programs
internet browsers
system browsers
spreadsheets
ink cartridges
toner cartridges
ribbons
floppy disks
CD-R
CD-RW
Novell NetWare 5 or above or any operating system that has multi-user ability
Linux
Mac OS
Windows 2000 or above
motherboards
CMOS battery
central processing unit (CPU)
CD and DVD drives
interface cards
drives
fax/modem cards
RAM upgrades
CPU upgrades
Printers, scanners, tape cartridges
Speakers, multimedia kits
Personal computer fax/modems
Input equipment may include mouse, touch pad, keyboard, pens
Mobile phones, palmtops and personal digital assistants (PDAs), laptops and desktop computers
Bluetooth devices, universal serial bus (USB), Firewire (IEEE 1394)
a person within a department
a department within the organisation
a third party
correct posture
lighting
type of desk
type of monitor
style of chair
typing position
repetitive strain injury prevention
ventilation
light position
correct lifting method
length of time in front of computer
large and small LANs
WANs
VPNs
the internet
the use of the PSTN for dial-up modems only
private lines
data
voice
laser printers
ink jet printers (mono or colour)
commercial, in-house, packaged or customised software
database programs
word processors
email programs
internet browsers
system browsers
spreadsheets
ink cartridges
toner cartridges
ribbons
floppy disks
CD-R
CD-RW
Novell NetWare 5 or above or any operating system that has multi-user ability
Linux
Mac OS
Windows 2000 or above
motherboards
CMOS battery
central processing unit (CPU)
CD and DVD drives
interface cards
drives
fax/modem cards
RAM upgrades
CPU upgrades
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
Assessment must confirm knowledge of peripheral technologies and how network peripherals (hardware and software) are installed and configured.
Assessment must confirm the ability to maintain networked peripherals in working order.
To demonstrate competency in this unit the learner will require access to:
Live network
Peripherals
Documentation for records and reports
Context of and specific resources for assessment
The continuing development of new, more advanced and complex peripheral devices requires the network manager to be able to introduce and integrate the devices into the organisation's networked system. A competent learner should be able to efficiently engage in related installation and maintenance procedures in accordance with vendor specifications. This process includes the ability to troubleshoot the system in case the equipment functioned abnormally.
The breadth, depth and complexity of knowledge and skills in this competency would cover selecting, adapting and transferring skills and knowledge to new environments and providing technical advice and some leadership in resolution of specified problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.
Assessment must ensure:
Performance of a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in the section of equipment, services or contingency measures and within known time constraints would be characteristic.
Applications may involve some responsibility for others. Participation in teams including group or team coordination may be involved.
Method of assessment
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICAI3020B Install and optimise operating system software
ICAI4029C Install network hardware to a network
ICAS3034B Determine and action network problems
Demonstration of competency would involve:
Demonstrating basic network operational knowledge in relation to a range of common peripherals
Applying knowledge of normal operating mode and previous troubleshooting data to resolve operational problems with peripherals
Assessing and recording information related to network solutions and problems from varied sources
Taking limited responsibility for administering networks
Additionally, an individual demonstrating this competency would be able to:
Demonstrate some relevant theoretical knowledge
Apply a range of well-developed skills
Apply known solutions to a variety of predictable problems
Perform processes that require a range of well-developed skills where some discretion and judgement is required
Interpret available information, using discretion and judgement
Take responsibility for own outputs in work and learning
Take limited responsibility for the output of others
Maintain knowledge of industry products and services
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
Assessment must confirm knowledge of peripheral technologies and how network peripherals (hardware and software) are installed and configured.
Assessment must confirm the ability to maintain networked peripherals in working order.
To demonstrate competency in this unit the learner will require access to:
Live network
Peripherals
Documentation for records and reports
Context of and specific resources for assessment
The continuing development of new, more advanced and complex peripheral devices requires the network manager to be able to introduce and integrate the devices into the organisation's networked system. A competent learner should be able to efficiently engage in related installation and maintenance procedures in accordance with vendor specifications. This process includes the ability to troubleshoot the system in case the equipment functioned abnormally.
The breadth, depth and complexity of knowledge and skills in this competency would cover selecting, adapting and transferring skills and knowledge to new environments and providing technical advice and some leadership in resolution of specified problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.
Assessment must ensure:
Performance of a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in the section of equipment, services or contingency measures and within known time constraints would be characteristic.
Applications may involve some responsibility for others. Participation in teams including group or team coordination may be involved.
Method of assessment
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICAI3020B Install and optimise operating system software
ICAI4029C Install network hardware to a network
ICAS3034B Determine and action network problems
Demonstration of competency would involve:
Demonstrating basic network operational knowledge in relation to a range of common peripherals
Applying knowledge of normal operating mode and previous troubleshooting data to resolve operational problems with peripherals
Assessing and recording information related to network solutions and problems from varied sources
Taking limited responsibility for administering networks
Additionally, an individual demonstrating this competency would be able to:
Demonstrate some relevant theoretical knowledge
Apply a range of well-developed skills
Apply known solutions to a variety of predictable problems
Perform processes that require a range of well-developed skills where some discretion and judgement is required
Interpret available information, using discretion and judgement
Take responsibility for own outputs in work and learning
Take limited responsibility for the output of others
Maintain knowledge of industry products and services
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C8792 | ICAS3121A | Administer network peripherals | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D7934 | ICANWK304A | Administer network peripherals | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C858 | ICA30105 | Certificate III in Information Technology | Qualification |