Unit of competency Outline

Date retreived
23/07/2026 1:25 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Process financial transactions

Process financial transactions

Unit of competency
National Code
SISXFIN002
State Code
AVD09
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
03/09/2015
View on TGA
State Implementation and Classification
Approved Date
14/04/2016
Field of Education
080101 - Accounting
Original Release Date
14/04/2016
Nominal Hours
15
Description
This unit describes the performance outcomes, skills and knowledge required to accept and process cash and other payments for products and services, and to reconcile takings at the end of the service period or day.This unit applies to individuals who work in customer contact roles such as activity assistants or customer service assistants in locations such as community recreation centres, indoor recreation facilities, sporting complexes, fitness venues, and leisure and aquatic centres. It may also apply to those working on-site during sport, fitness or recreation events. These individuals work under supervision and according to relevant legislation and organisational policies and procedures. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Process customer payments.
  • 1.1 Receive, check and record cash float.
  • 1.2 Check customer payments against sale value.
  • 1.3 Provide correct change for cash payments.
  • 1.4 Process and record transactions according to organisational procedures.
  • 1.5 Prepare and issue accurate receipts including all relevant tax details.
  • 1.6 Complete transactions using appropriate software applications in line with organisational speed and customer service requirements.
2. Reconcile takings.
  • 2.1 Balance customer payments at the designated time according to organisational policy.
  • 2.2 Separate cash floats from takings prior to balancing.
  • 2.3 Determine point-of-sale records of customer payments.
  • 2.4 Accurately count and calculate customer payments.
  • 2.5 Balance cash and other payments with point-of-sale records.
  • 2.6 Investigate or report discrepancies in the reconciliation.
  • 2.7 Record takings according to organisational procedures.
  • 2.8 Transport and secure cash floats, cash and other payments according to organisational security procedures.
No information
No information
Replaces
State Code National Code Title Type
WG047 SISXCCS202 Process entry transactions Unit of competency
Replaced By
State Code National Code Title Type
OEN48 SISXFAM002 Process financial transactions Unit of competency