Unit of competency Outline

Date retreived
22/07/2026 6:26 PM AWST

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Process entry transactions

Process entry transactions

Unit of competency
National Code
SISXCCS202
State Code
WG047
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/03/2013
View on TGA
State Implementation and Classification
Approved Date
14/02/2014
Field of Education
080501 - Sales
Original Release Date
14/02/2014
Nominal Hours
15
Description
This unit describes the performance outcomes, skills and knowledge required to process entry transactions in relation to a range of services provided in a range of facilities.
Notes
Elements and Performance Criteria
1. Prepare to process entry transactions.
  • 1.1 Receive and check cash float according to organisation policies and procedures.
  • 1.2 Complete documentation on cash float where required.
  • 1.3 Open point of sale terminal.
2. Process entry transactions.
  • 2.1 Process entry transactions in a timely manner.
  • 2.2 Process cash and non-cash transactions.
  • 2.3 State price or total and amount received to client.
  • 2.4 Respond to queries about transactions.
  • 2.5 Refer transactions outside area of responsibility to supervisor.
  • 2.6 Complete records for transaction errors.
3. Access and use point of sale equipment.
  • 3.1 Operate point-of-sale equipment.
  • 3.2 Maintain supply of change in point-of-sale terminal.
  • 3.3 Enter information into point of sale equipment.
  • 3.4 Clear point-of-sale terminal and transfer tender.
  • 3.5 Close point-of-sale terminal.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisation policies and procedures may include:
point-of-sale procedures
security of funds
sales transactions
cash and non-cash handling procedures
documentation and record-keeping.
Entry transactions may include:
cash
credit cards
cheques
EFTPOS
deposits
refunds
advance payments
vouchers
competition or event fees
memberships.
Client may include:
new or repeat
internal or external
clients with routine or special requests.
Point-of-sale equipment may include:
cash register
cash drawer
customer displays
EFTPOS terminal
scanner.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
work within own area of responsibility to process client entry transactions in a professional and timely manner according to organisation policies and procedures
apply security procedures to the conduct of all entry transactions and refer transactions outside area of responsibility to supervisor.
Context of and specific resources for assessment
Assessment must ensure:
processing of multiple entry transactions to demonstrate competency and consistency of performance.
Assessment must also ensure access to:
a range of real or simulated client entry transaction requests
organisational policies and procedures for the processing of entry transactions
point-of-sale equipment and cash float
appropriate forms for the documentation of transaction details as requested.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of conducting multiple entry transactions of different types relevant to the current or intended work environment of the individual
oral and or written questioning to assess knowledge of the organisation’s policies and procedures for processing entry transactions
third-party reports from a supervisor detailing appropriate work performed by the individual.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SISXCCS201 Provide customer service.
Replaces
State Code National Code Title Type
D6195 SISXIND202A Process entry transactions Unit of competency
Replaced By
State Code National Code Title Type
AVD09 SISXFIN002 Process financial transactions Unit of competency