Unit of competency Outline
Date retreived
23/07/2026 10:21 AM AWST
23/07/2026 10:21 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate multi-agency investigations
Coordinate multi-agency investigations
Unit of competency
National Code
PSPREG604
PSPREG604
State Code
WE684
WE684
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
08/07/2014
Field of Education
080313 - Public And Health Care Administration
Original Release Date
08/07/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to coordinate multi-agency and/or multi-agency investigations.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Undertake coordination planning for multi-agency investigations
- 1.1 The possible scope of each investigation is determined and investigation plans are developed and implemented to set the direction for each investigation.
- 1.2 Cross-organisational issues related to each investigation, are identified and incorporated into a functional case management system.
- 1.3 Aims, objectives and key issues are identified and documented to maintain operational focus.
- 1.4 Strategies to achieve the objectives are specified and tasks assigned to each agency to achieve a common understanding and minimise duplication.
- 1.5 Strategies and tasks are prioritised to ensure the most important aspects of investigations are not compromised if contingencies need to be handled or all required resources are not available.
- 1.6 Review or auditing mechanisms are included in investigation plans to ensure maximum use of resources and agency accountability.
2. Plan budgets and resource allocations
- 2.1 Estimated resources required for each investigation are documented in investigation plans.
- 2.2 Resources available within each agency are identified and access strategies identified.
- 2.3 Negotiations are undertaken with decision-makers who have responsibility for workforce deployment, to make resources available when required.
- 2.4 If all required resources are not available strategies are adjusted in accordance with priorities established in investigation plans.
3. Assess and implement operational security requirements
- 3.1 Potential risks are identified and assessed throughout investigations with respect to individuals, own organisation and support agencies.
- 3.2 Security classifications are considered for each investigation and assigned in accordance with organisational policy and procedures.
- 3.3 Security requirements are identified to ensure the integrity of each investigation, its information and the safety of its personnel.
- 3.4 Security strategies are determined to ensure conformity and compliance during multi-agency investigations.
- 3.5 Security arrangements are implemented to avoid/overcome breaches of security.
- 3.6 Security arrangements are monitored, reviewed and modified as required throughout the investigations.
4. Coordinate cross-jurisdictional agency roles in the investigation of serious offences
- 4.1 Communication channels between cross-jurisdictional agencies are formalised to facilitate immediate contact.
- 4.2 Command structures are formalised to facilitate effective control and coordination of each investigation and to initialise lead agency versus support agencies protocols.
- 4.3 All agencies are briefed on their obligations and outputs to support the investigation.
- 4.4 Organisation-specific requirements and procedures are identified and strategies implemented to ensure consistency throughout the investigative process.
- 4.5 A functional case management system is implemented that addresses requirements of all investigating agencies.
- 4.6 Expenditure and resource usage are monitored and controlled throughout investigations to minimise wastage and to ensure objectives can be achieved within timeframes and resource boundaries.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Investigation plans may include:
the aims and objectives of the investigations
the possible strategies available to achieve the objectives
identified priorities, risk strategies and costings
reference to resources:
the sources of the resources
availability of resources
any limitations, and
contingencies or alternatives
Cross-organisational issues may include:
legal jurisdiction and jurisdiction-specific issues such as differences in:
legislation
regulatory powers
levels of authority
hierarchy of control
protocols
operational policies and procedures
security requirements
resource allocation procedures
reporting requirements
A functional case management system requires:
a systematic approach to planning
project management methodologies and tools
decision making support
consistency in implementing operational practices
tools such as:
resource spreadsheets
evidence matrices
tactical plans
assignment sheets
investigation plans
Auditing may include:
costings records included in investigation plan
substantiating resources utilised and money spent
Resources available may be:
human
physical e.g. equipment, technology
financial
information
intelligence that may be internal or external in source
affected by staffing and equipment levels within the agencies involved
Communication channels may be:
formal, such as a memorandum of understanding
informal, for example, direct communication between investigation managers within respective agencies
Investigation coordination should be:
consistent throughout the investigation and reflect best practice methodology
Organisation-specific requirements and procedures may include:
investigation management techniques such as exhibit control and handling procedures
interview methods
brief management
Potential risks could be from:
internal/external sources
risk assessments should include potential for risks to individuals and organisations
Security requirements may include:
security checks of personnel
limiting the access of users on computer systems/databases
Security classification may be:
from restricted to top secret
applied in accordance with legislation or policy
Investigation plans may include:
the aims and objectives of the investigations
the possible strategies available to achieve the objectives
identified priorities, risk strategies and costings
reference to resources:
the sources of the resources
availability of resources
any limitations, and
contingencies or alternatives
Cross-organisational issues may include:
legal jurisdiction and jurisdiction-specific issues such as differences in:
legislation
regulatory powers
levels of authority
hierarchy of control
protocols
operational policies and procedures
security requirements
resource allocation procedures
reporting requirements
A functional case management system requires:
a systematic approach to planning
project management methodologies and tools
decision making support
consistency in implementing operational practices
tools such as:
resource spreadsheets
evidence matrices
tactical plans
assignment sheets
investigation plans
Auditing may include:
costings records included in investigation plan
substantiating resources utilised and money spent
Resources available may be:
human
physical e.g. equipment, technology
financial
information
intelligence that may be internal or external in source
affected by staffing and equipment levels within the agencies involved
Communication channels may be:
formal, such as a memorandum of understanding
informal, for example, direct communication between investigation managers within respective agencies
Investigation coordination should be:
consistent throughout the investigation and reflect best practice methodology
Organisation-specific requirements and procedures may include:
investigation management techniques such as exhibit control and handling procedures
interview methods
brief management
Potential risks could be from:
internal/external sources
risk assessments should include potential for risks to individuals and organisations
Security requirements may include:
security checks of personnel
limiting the access of users on computer systems/databases
Security classification may be:
from restricted to top secret
applied in accordance with legislation or policy
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in coordinating multi-agency investigations.
This will include evidence of:
coordinating at least two actual or simulated multi-agency investigations, on separate occasions or for different situations/contexts
at least one actual or simulated investigation where contingencies need to be handled because not everything goes according to plan
adhering to legal, ethical and organisational requirements relating to multi-agency investigations
Context of and specific resources for assessment
Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while coordinating multi-agency investigations, including coping with difficulties, irregularities and breakdowns in routine.
Access is required to resources such as:
applicable legislation, policies and procedures
case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered
technology for case management/investigation management
Method of assessment
Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
written or oral questions
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
Guidance information for assessment
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in coordinating multi-agency investigations.
This will include evidence of:
coordinating at least two actual or simulated multi-agency investigations, on separate occasions or for different situations/contexts
at least one actual or simulated investigation where contingencies need to be handled because not everything goes according to plan
adhering to legal, ethical and organisational requirements relating to multi-agency investigations
Context of and specific resources for assessment
Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while coordinating multi-agency investigations, including coping with difficulties, irregularities and breakdowns in routine.
Access is required to resources such as:
applicable legislation, policies and procedures
case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered
technology for case management/investigation management
Method of assessment
Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
written or oral questions
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
Guidance information for assessment
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J332 | PSP61312 | Advanced Diploma of Government (Road Transport Compliance | Qualification |
| J322 | PSP52612 | Diploma of Government (Road Transport Compliance) | Qualification |