Unit of competency Outline

Date retreived
22/07/2026 8:24 AM AWST

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Provide basic health information to clients

Provide basic health information to clients

Unit of competency
National Code
HLTAHW003
State Code
WG654
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
14/02/2014
Field of Education
061307 - Health Promotion
Original Release Date
14/02/2014
Nominal Hours
70
Description
This unit describes the skills and knowledge required by a new worker in primary health care to deliver clear instructions and basic healthy lifestyle information to Aboriginal and/or Torres Strait Islander clients. The unit includes basic information on nutrition and environmental health and basic information to support implementation of a client’s health care plan.This unit applies to all staff providing support to the delivery of primary health care. All work tasks are to be performed under supervision.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Clarify client needs for health information
  • 1.1 Use communication skills appropriate to individual clients and/or significant others to gain information about the client’s specific basic health issues and needs
  • 1.2 Consider cultural practices and beliefs when clarifying information needs of the client
  • 1.3 Use principles of confidentiality to communicate findings about client information needs to appropriate staff
  • 1.4 Gain information from health service providers to pass on to the client and/or significant other and clarify as required
  • 1.5 Accurately record all information about the client as required by organisational standards
2. Provide basic health information to client
  • 2.1 Use effective communication skills to deliver relevant health information to the client in line with client, community, organisation and legislative requirements
  • 2.2 Provide basic information about healthy lifestyle, including nutrition and environmental health factors
  • 2.3 Provide basic information to support individual health care plan
  • 2.4 Provide information to support a self-care approach
3. Assist in the evaluation of health information provision
  • 3.1 Consult client and/or community about effectiveness of health information
  • 3.2 Seek feedback to determine how well health information has been understood
  • 3.3 Provide feedback to supervisor and appropriate personnel
No information
No information
Replaces
State Code National Code Title Type
D5652 HLTAHW203B Provide basic health information to clients Unit of competency
Replaced By
State Code National Code Title Type
OEO39 HLTAHCS001 Provide basic health service information to clients Unit of competency