Unit of competency Outline

Date retreived
22/07/2026 9:06 AM AWST

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Maintain website performance

Maintain website performance

Unit of competency
National Code
ICTWEB435
State Code
OBS33
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
020103 - Programming
Original Release Date
15/01/2021
Nominal Hours
30
Description
This unit describes the skills and knowledge required to track and monitor website performance and confirm maintenance of performance levels during peak traffic times and full use access.The unit applies to individuals who use planning and analytical skills to maintain and improve website performance.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Benchmark website performance
  • 1.1 Review client performance expectations, specifications and business requirements
  • 1.2 Identify administration and maintenance requirements, against specifications and business requirements
  • 1.3 Establish performance benchmarks, from specifications and business requirements
  • 1.4 Test and record measured performance benchmarks against specifications
2. Track and tune website performance
  • 2.1 Track user activities and compare actual website performance against performance benchmarks in key areas
  • 2.2 Record and document performance inconsistencies and incorporate learning into revised policy and procedures
  • 2.3 Identify website faults and implement improvements using diagnostic and software tools according to organisational policies and procedures
  • 2.4 Establish automatic fault reporting procedures and processes
  • 2.5 Monitor and maintain website security measures
  • 2.6 Document and implement administration and maintenance schedules
  • 2.7 Complete and record fault, correction and maintenance reports
3. Initiate and monitor performance improvement
  • 3.1 Plan and action, preventative maintenance and establish preventative indicators
  • 3.2 Identify maintenance, administration and performance problems by establishing a client initiative capturing mechanism
  • 3.3 Review maintenance and administration documentation, security tools and procedures, according to policy and procedures and conduct improvements
  • 3.4 Update website, including information, links, multimedia links and back-end software
  • 3.5 Confirm client performance expectations are met and respond to client
No information
No information
Replaces
State Code National Code Title Type
AUP78 ICTWEB404 Maintain website performance Unit of competency