Unit of competency Outline

Date retreived
22/07/2026 1:54 PM AWST

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Process orders and prepare for despatch

Process orders and prepare for despatch

Unit of competency
National Code
FWPCOT2261
State Code
OCR77
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
04/12/2020
View on TGA
State Implementation and Classification
Approved Date
07/04/2021
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
07/04/2021
Nominal Hours
35
Description
This unit of competency describes the skills and knowledge required to process orders, select, compile and wrap products, and prepare orders for despatch. The unit applies to sawmill workers, production workers and manufacturing assistants who undertake specific activities under the direction of more experienced workers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for product orders
  • 1.1 Determine job requirements from work order and consignment documentation, seeking clarification from appropriate person where required
  • 1.2 Plan, schedule and sequence order processing according to workplace procedures
  • 1.3 Confirm safety requirements for task according to workplace safety procedures
  • 1.4 Select, fit and use personal protective equipment (PPE)
2. Process orders
  • 2.1 Identify product location in warehouse and check against order documentation using product knowledge, labels and other identification systems
  • 2.2 Pick order according to workplace order picking method and sequence
  • 2.3 Use order picking equipment to lift and transport order for loading
  • 2.4 Separate and compile order at loading unit according to order documentation and despatch schedule
  • 2.5 Stack order load to avoid damage during transportation
  • 2.6 Wrap order load as required by reusing or recycling materials and offcuts where possible
3. Prepare products for despatch
  • 3.1 Complete records for despatch and product movement according to work order and workplace procedures
  • 3.2 Complete, attach and check load labels and documentation according to workplace procedures
  • 3.3 Notify despatcher to coordinate product loading
  • 3.4 Explain transportation requirements to despatcher according to workplace procedures
  • 3.5 Update stock records according to workplace requirements
  • 3.6 Record order and despatch problems, and report to appropriate person
No information
No information
Replaces
State Code National Code Title Type
AXL73 FWPCOT2227 Process orders and despatch products Unit of competency