Unit of competency Outline
Date retreived
22/07/2026 5:32 PM AWST
22/07/2026 5:32 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Forecast service demand
Forecast service demand
Unit of competency
National Code
ICTNPL602
ICTNPL602
State Code
AWE32
AWE32
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
05/07/2016
Nominal Hours
120
Description
This unit describes the skills and knowledge required to develop forecasts for demand for telecommunications services and includes assessing activities that may change service demand and capacity requirements.It applies to individuals with a high level of specialist technical skills and knowledge in optical telecommunications and IT networks using internet protocol (IP) systems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Gather forecast intelligence
- 1.1. Access market intelligence for information on customer demand on the network and likely growth in network use
- 1.2 Obtain demand data to assess potential network traffic quantity and flow
- 1.3 Access information relating to new and emerging technologies, facilities and features, and their specific applications to evaluate market trends in new technology implementation
- 1.4 Obtain data from network analysis to determine the state of the existing network using customer complaint reports and network fault incidence rate
2. Produce forecast service demand information
- 2.1 Analyse and process all collated data and prepare to the format required for forecasting activity
- 2.2 Select and configure a suitable software forecasting tool to process collated data
- 2.3 Evaluate collated data to generate forecasts of service demand using information in reference to new developments
- 2.4 Compile forecast figures and report according to enterprise policy
3. Review forecasts and update systems records
- 3.1 Review forecasts according to enterprise policy
- 3.2 Ensure forecasts consider new developments in the area and technological changes where appropriate
- 3.3 Maintain updated systems records with information received from each installation amendment activity
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D3364 | ICTNPL6030A | Forecast service demand | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZI7 | ICT60615 | Advanced Diploma of Telecommunications Network Engineering | Qualification |