Unit of competency Outline

Date retreived
22/07/2026 9:39 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage pharmacy premises, equipment and merchandise

Manage pharmacy premises, equipment and merchandise

Unit of competency
National Code
SIRCCPM005
State Code
AWX87
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
31/03/2016
View on TGA
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
080501 - Sales
Original Release Date
13/09/2016
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to manage the maintenance and presentation of pharmacy premises, equipment and merchandise, including pricing, in line with the image of a professional health provider.This unit applies to retail, front of pharmacy and other managers working in community pharmacies. They work with significant autonomy and are responsible for making a range of management decisions across single or multiple pharmacy outlets.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Manage pharmacy appearance and access.
  • 1.1.Develop, document and implement organisational procedures for pharmacy housekeeping and maintenance.
  • 1.2.Monitor and maintain pharmacy housekeeping standards.
  • 1.3.Provide easy and safe access into and within pharmacy for people with mobility aids.
  • 1.4.Maintain professional services area as clearly distinguishable from general trading area.
  • 1.5.Identify and resolve merchandise and pharmacy presentation problems.
2. Maintain pharmacy equipment and stock storage.
  • 2.1.Develop and document maintenance schedules for pharmacy equipment according to manufacturer recommendations.
  • 2.2.Coordinate maintenance and repairs of pharmacy equipment to ensure serviceability and correct calibration.
  • 2.3.Complete and maintain accurate records of maintenance and repairs.
  • 2.4.Maintain areas for receiving and storing stock in appropriate conditions for stock category.
  • 2.5.Ensure refrigerated storage is cold chain tested and certified at regular intervals.
  • 2.6.Maintain room temperatures in pharmacy professional, trading and storage areas according to organisational requirements.
3. Manage pharmacy merchandise presentation.
  • 3.1.Ensure layout and presentation promote customer flow, and comply with scheduled medicine display requirements and visual merchandising policies and plans.
  • 3.2.Develop and implement layout assessment checks.
  • 3.3.Organise location for display of temporary specials and promotions.
  • 3.4.Define standards for visual presentations and displays and clearly communicate to team members.
  • 3.5.Ensure team members maintain clean and tidy displays according to display plans.
  • 3.6.Consult with front of pharmacy team members to assess customer response to space allocations.
4. Maintain pharmacy merchandise pricing.
  • 4.1.Maintain pricing of pharmacy medicines and products according to organisational pricing policy.
  • 4.2.Clearly communicate accurate pricing information and changes to team members.
  • 4.3.Ensure current and accurate pricing is maintained on all displays.
No information
No information
Replaces
State Code National Code Title Type
WD882 SIRCCPM503 Manage pharmacy premises and equipment Unit of competency