Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:
employees
external organisations
individuals
internal departments.
Project may include:
business improvement process
ebusiness solution involving the total organisation or part of the organisation
systems-only change
total organisational change.
Acceptance criteria may include:
cost implications
logistical considerations
technical
timeframe.
Constraints may include:
budget
hardware
legal constraints
policy
resource
software
time.
Appropriate person may include:
authorised business representative
client
supervisor.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
develop acceptance criteria for a project
document this according to organisational standards
present this document to stakeholders and obtain approval.
Context of and specific resources for assessment
Assessment must ensure access to:
client requirements
technical specifications
organisational and process goals
critical business requirements
predefined high-level acceptance criteria
project deliverables
future organisational business processes
test plan
project-budget timeframe.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate performing review of quality attributes
verbal or written questioning to assess candidate’s knowledge of formulating metrics and milestones
review of candidate’s acceptance criteria and timeframes for approval by client.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.