Unit of competency Outline

Date retreived
22/07/2026 10:19 PM AWST

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Determine project specifications and secure client agreement

Determine project specifications and secure client agreement

Unit of competency
National Code
ICTICT402
State Code
AUU35
TGA Status
Deleted
DTWD Status
Transition (Deleted)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020305 - Systems Analysis And Design
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to develop agreed acceptance criteria for information and communications technology (ICT) projects.It applies to individuals who are competent in a wide range of general ICT technologies and support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine milestones and quality attributes with client
  • 1.1 Interview client to determine project deliverables and acceptance criteria
  • 1.2 Document project milestones and associated deliverables in measurable terms, taking into account constraints
  • 1.3 Determine and document criteria to evaluate each deliverable
  • 1.4 Negotiate and document quality standards with client
  • 1.5 Confirm project direction with appropriate person
2. Formulate metrics and milestones
  • 2.1 Define the units of measurement (metrics) that will be used in the project, including consideration of project milestones, timeframe and costs
  • 2.2 Schedule the measurement of project milestones and associated deliverables
  • 2.3 Document the process for analysing variances and their impact on the project
  • 2.4 Schedule quality reviews into project plan
3. Obtain client agreement to acceptance criteria
  • 3.1 Obtain client agreement for project delivery dates
  • 3.2 Communicate acceptance criteria clearly and coherently to the client
  • 3.3 Obtain client agreement to acceptance criteria and anticipated timeframes for the project
No information
No information
Replaces
State Code National Code Title Type
D7864 ICAICT402A Determine project specifications and secure client agreement Unit of competency