Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Clients may include:
bankers
fund managers
institutions
internal and external property groups
private investors
property owners.
Organisational requirements may be outlined and reflected in:
access and equity principles and practice guidelines
business and performance plans
complaint and dispute resolution procedures
goals, objectives, plans, systems and processes
legal and ethical requirements and codes of practice
mission statements and strategic plans
OHS policies, procedures and programs
policies and procedures in relation to client service
quality and continuous improvement processes and standards
quality assurance and procedure manuals.
Factors that may impact on disposalof property may relate to:
environmental aspects
financial and building constraints
intrinsic value, such as heritage or cultural value
location
market conditions
nature of asset
potential market value.
Disposal method may include:
closed tender
direct disposal
expression of interest
private treaty
public auction
public tender
sale and leaseback.
Asset types may include:
land
land and improvements
site with planning or development approvals
site without planning or development approvals.
Business equipment and technology may include:
computers
data storage devices
email
facsimile machines
internet, extranet and intranet
photocopiers
printers
scanners
software applications, such as databases and word applications.
Relevant information to disposal may include:
bank reports
general knowledge of industry
government statistics
industry reports and indices
market intelligence from industry operators
media reports
published analytical reports.
Specialist advice may be sought from:
architects
bankers and financiers
land economists
members of industry associations
other developers
planners

real estate agents
solicitors
taxation and accounting practitioners
valuers.
Price may be determined by factors such as:
current market price tolerances
method of sale
tax implications
terms of disposal
timeframes and conditions.
Legislative requirements may be outlined and reflected in:
Australian standards, and quality assurance and certification requirements
award and enterprise agreements
codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law
home building requirements
privacy requirements
relevant federal, and state or territory legislation that affects organisational operation, including:
anti-discrimination and diversity
environmental issues
EEO
industrial relations
OHS
strata, community and company titles
tenancy agreements
trade practices laws and guidelines.
Interpersonal techniques may include:
active listening
clear presentation of options
consultation methods
culturally inclusive and sensitive engagement techniques

questioning to clarify and confirm understanding
seeking feedback
two-way interaction
verbal or non-verbal language.
Relevant people may include:
internal and external legal advisers
managers
solicitors
taxation and accounting practitioners.
Appropriate documentation may include:
documents and pro formas for the client
forms and paperwork required by legislation and statutory regulation
internal documents required for the completion of the disposal process.
Feedback may include:
clients and colleagues
documentation and reports
quality assurance data
questionnaires.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed through practical demonstration of disposal of property as part of an investment portfolio. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
choosing suitable disposal methods appropriate to a range of at least three asset types
communicating disposal documentation requirements clearly to advisers
determining appropriate price based on an accurate analysis of market information
gathering regular feedback during the disposal cycle
knowledge of organisation's practices, ethical standards and legislative requirements associated with disposing of property as part of an investment portfolio
successfully disposing of a property.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
assessment materials and tools
candidate special requirements
competency standards
cost and time considerations
suitable assessment venue and equipment.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.
Validity and sufficiency of evidence require that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.