Unit of competency Outline
Date retreived
22/07/2026 9:10 AM AWST
22/07/2026 9:10 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage the delivery of quality client service
Manage the delivery of quality client service
Unit of competency
National Code
PSPMNGT606A
PSPMNGT606A
State Code
C3445
C3445
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
07/07/2014
Field of Education
080317 - Quality Management
Original Release Date
07/07/2014
Nominal Hours
40
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C8210 | PSPMNGT606B | Manage quality client service | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C286 | PSP60199 | Advanced Diploma of Government | Qualification |
| C287 | PSP60299 | Advanced Diploma of Government (Compliance Management) | Qualification |
| J327 | PSP60512 | Advanced Diploma of Government (Management) | Qualification |