Unit of competency Outline

Date retreived
22/07/2026 6:50 AM AWST

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Undertake negotiations

Undertake negotiations

Unit of competency
National Code
PSPGEN099
State Code
ODW27
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
03/04/2022
View on TGA
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
080313 - Public And Health Care Administration
Original Release Date
08/07/2022
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to undertake negotiations. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work independently, performing complex tasks in a range of familiar and unfamiliar contexts.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan for negotiation.
  • 1.1. Clarify the purpose of the negotiation and the issues under consideration with affected parties and through analysis of all related information.
  • 1.2. Identify primary needs and desired outcomes of all parties.
  • 1.3. Determine the organisation’s position and devise a negotiation approach based on an analysis of the strengths and weaknesses of the position.
  • 1.4. Collect, analyse and organise information relating to the negotiation.
  • 1.5. Agree upon timeframe and logistics, develop a negotiation plan and communicate to other staff, if any, involved in the negotiation team.
2. Conduct negotiation.
  • 2.1. Document the agreement of all parties on the issue(s) under consideration and the negotiation process to be used.
  • 2.2. Use negotiation techniques to persuade the other party of the strength of the argument in favour of the organisation’s position.
  • 2.3. Modify the negotiation plan to respond to contingencies.
  • 2.4. Select and use techniques for dealing with conflict or deadlocks in accordance with the negotiation plan and the progress of the negotiation.
  • 2.5. Discuss options for resolving the issue and determine the acceptability of these to the parties.
3. Finalise negotiation outcomes.
  • 3.1. Reach an agreed conclusion, document and obtain sign-off by the parties.
  • 3.2. Report negotiation outcomes and debrief stakeholders.
  • 3.3. Determine any further action required as a result of agreement and action.
  • 3.4. Review the negotiation process and outcomes, and document lessons learnt for future use.
No information
No information
Replaces
State Code National Code Title Type
AWV53 PSPGEN049 Undertake negotiations Unit of competency
State Code National Code Title Type
BES4 AVI50119 Diploma of Aviation (Aviation Management) Qualification
BHO8 PSP50122 Diploma of Government Qualification