Unit of competency Outline

Date retreived
22/07/2026 5:30 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Undertake negotiations

Undertake negotiations

Unit of competency
National Code
PSPGEN049
State Code
AWV53
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080313 - Public And Health Care Administration
Original Release Date
21/07/2016
Nominal Hours
50
Description
This unit describes the skills required to undertake negotiations. It includes planning and finalising negotiation outcomes.This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan for negotiation
  • 1.1 Clarify the purpose of the negotiation and the issue/s under consideration with affected personnel and through analysis of all related information.
  • 1.2 Identify primary needs and desired outcomes of all parties.
  • 1.3 Determine the organisation's position in consultation with senior personnel, and devise a negotiation approach based on an analysis of the strengths and weaknesses of the position.
  • 1.4 Collect, analyse and organise information relating to the negotiation, including any precedents.
  • 1.5 Agree upon timeframe and logistics, develop a negotiation plan and communicate to other staff, if any, involved in the negotiation team.
2. Conduct negotiation
  • 2.1 Agree upon the issue/s under consideration and the negotiation process to be used with all parties and document.
  • 2.2 Use negotiation techniques to persuade the other party of the strength of the argument in favour of the organisation's position.
  • 2.3 Modify the negotiation plan if necessary to respond to contingencies.
  • 2.4 Select and use techniques for dealing with conflict or deadlocks in accordance with the negotiation plan and the progress of the negotiation.
  • 2.5 Discuss options for resolving the issue and determine the acceptability of these to the parties.
3. Finalise negotiation outcomes
  • 3.1 Reach an agreed conclusion, document and obtain sign-off by the parties.
  • 3.2 Report negotiation outcomes and debrief stakeholders if required.
  • 3.3 Determine any further action required as a result of agreement and action.
  • 3.4 Review the negotiation process and outcomes, and document lessons learnt for future use.
No information
No information
Replaces
State Code National Code Title Type
C8037 PSPGOV507A Undertake negotiations Unit of competency
Replaced By
State Code National Code Title Type
ODW27 PSPGEN099 Undertake negotiations Unit of competency