Unit of competency Outline

Date retreived
22/07/2026 3:48 PM AWST

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Monitor security and coordinate response from control rooms

Monitor security and coordinate response from control rooms

Unit of competency
National Code
CPPSEC3107
State Code
OAP76
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/01/2019
View on TGA
State Implementation and Classification
Approved Date
20/05/2020
Field of Education
099905 - Security Services
Original Release Date
20/05/2020
Nominal Hours
10
Description
This unit specifies the skills and knowledge required to monitor security and coordinate a field response from within a control room.It includes: checking security systems and equipment for correct operation and cross-checking consistent information exchange with companion monitoring systemsmonitoring security, interpreting information and alarms, assessing risk and deploying field staff for security responseconducting regular and systematic checks with field staff to provide information and directions and assistancecarrying out change of shift procedures, updating security databases and completing documentation.It applies to people working independently or under limited supervision as members of a security team.This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.
Notes
Elements and Performance Criteria
1. Prepare for control room operations.
  • 1.1 Review workplace procedures and policies to ensure compliance with legal rights and responsibilities when conducting control room operations.
  • 1.2 Clarify operational information in consultation with relevant persons.
  • 1.3 Check security system and equipment to confirm correct operation following manufacturers’ instructions.
  • 1.4 Identify system or equipment faults or malfunctions and rectify or report for remedial action in accordance with workplace requirements.
  • 1.5 Cross-check systems and equipment with companion monitoring systems and confirm accurate and consistent information exchange.
2. Monitor security and deploy field staff.
  • 2.1 Operate and monitor security systems and equipment to maintain security.
  • 2.2 Receive and interpret security information and alarm, and assess incident nature and risk.
  • 2.3 Deploy field staff to carry out security response proportionate to the nature of incident and risk.
  • 2.4 Conduct regular and systematic checks with field staff to provide information and directions and to maintain security.
  • 2.5 Respond promptly to irregular or non-responses from field staff to maintain safety and security of people, property and premises.
3. Finalise control room operations and complete documentation.
  • 3.1 Carry out change of shift procedures ensuring monitoring and system continuity.
  • 3.2 Update security database following workplace procedures.
  • 3.3 Complete and securely maintain workplace documentation in accordance with workplace requirements.
No information
No information
Replaces
State Code National Code Title Type
D1421 CPPSEC3020A Monitor security from control room Unit of competency