Unit of competency Outline
Date retreived
22/07/2026 3:33 PM AWST
22/07/2026 3:33 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate client participation in the organisation
Facilitate client participation in the organisation
Unit of competency
National Code
CHCCS10A
CHCCS10A
State Code
S3051
S3051
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/12/2003
Field of Education
080501 - Sales
Original Release Date
05/12/2003
Nominal Hours
40
Description
Notes
Elements and Performance Criteria
No information
In the context of this unit clients may include:
Consumers
Tenants
Families of clients
Other relevant stakeholders
Client/tenant participation includes:
Organisational policies/procedures which require/encourage active participation in organisational decision-making by clients of the service
Consumers
Tenants
Families of clients
Other relevant stakeholders
Client/tenant participation includes:
Organisational policies/procedures which require/encourage active participation in organisational decision-making by clients of the service
Critical aspects of assessment:
Functional client-participation structures within the organisation
Essential Knowledge:
Principles of client/tenant participation
Principles of community development
Dealing with cultural diversity
Principles of effective communication
Essential Skills:
Facilitation in decision-making processes
Adjusting communication to meet differing need
Inclusive meeting facilitation
Resource implications:
Access to appropriate workplace where assessment can take place; or
Simulation of realistic workplace setting for assessment
Consistency in performance:
Consistency in performance should consider client participation requirements within the workplace
Context for assessment:
This unit is best assessed in the workplace or in a simulated workplace under the normal range of conditions
Functional client-participation structures within the organisation
Essential Knowledge:
Principles of client/tenant participation
Principles of community development
Dealing with cultural diversity
Principles of effective communication
Essential Skills:
Facilitation in decision-making processes
Adjusting communication to meet differing need
Inclusive meeting facilitation
Resource implications:
Access to appropriate workplace where assessment can take place; or
Simulation of realistic workplace setting for assessment
Consistency in performance:
Consistency in performance should consider client participation requirements within the workplace
Context for assessment:
This unit is best assessed in the workplace or in a simulated workplace under the normal range of conditions
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2334 | CHCCS410A | Facilitate client participation in the organisation and its management | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S305 | CHC51502 | Diploma of Community Education | Qualification |
| S299 | CHC51602 | Diploma of Community Services Management | Qualification |
| S308 | CHC60302 | Advanced Diploma of Community Services Work | Qualification |
| S294 | CHC50702 | Diploma of Community Welfare Work | Qualification |
| S286 | CHC41102 | Certificate IV in Mental Health Work (Non-clinical) | Qualification |
| S301 | CHC50602 | Diploma of Social Housing | Qualification |
| S312 | CHC30702 | Certificate III in Social Housing | Qualification |
| S314 | CHC40802 | Certificate IV in Social Housing | Qualification |