Unit of competency Outline
Date retreived
22/07/2026 10:36 PM AWST
22/07/2026 10:36 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Operate a contractor business with employees
Operate a contractor business with employees
Unit of competency
National Code
ICTSMB402
ICTSMB402
State Code
AWD80
AWD80
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
080301 - Business Management
Original Release Date
05/07/2016
Nominal Hours
60
Description
This unit describes skills and knowledge required to operate a contracting business in a competitive installation environment. This includes recruiting and managing employees as well as promoting the business and maintaining business compliance.It applies to individuals who operate or are establishing an installation business employing support staff or installers. It may also apply to a business that uses subcontractors.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Implementation Guide Companion Volume or the relevant regulator for details of licensing, legislative or certification requirements.
Notes
Elements and Performance Criteria
1. Recruit employees
- 1.1 Define and document employee roles
- 1.2 Locate and tap sources of employees
- 1.3 Evaluate and select candidates for employment based on documented employee roles
- 1.4 Provide induction to employees
2. Manage employees
- 2.1 Assign work to employees in line with employee roles
- 2.2 Develop strategy for retention of employees with rewards and incentives
- 2.3 Apply payroll operation
- 2.4 Maintain and manage employee on-costs using manual or computer based system
- 2.5 Monitor and evaluate employee performance against business policies and standards
3. Promote the business
- 3.1 Identify growth opportunities for the business
- 3.2 Design and develop advertising material to stimulate growth of the business, including evaluating process for establishing website
- 3.3 Research availability of network to promote the business
4. Maintain compliance
- 4.1 Research and identify compliance requirements for the business
- 4.2 Develop and implement procedures to ensure compliance
- 4.3 Implement system to monitor compliance
- 4.4 Implement actions to improve compliance performance
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D3418 | ICTSMB4161A | Operate a contractor business with employees | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZI5 | ICT41215 | Certificate IV in Telecommunications Engineering Technology | Qualification |
| BEQ6 | ICT41219 | Certificate IV in Telecommunications Engineering Technology | Qualification |
| BEQ7 | ICT41119 | Certificate IV in Telecommunications Network Design | Qualification |
| AZI2 | ICT41115 | Certificate IV in Telecommunications Network Design | Qualification |