Unit of competency Outline
Date retreived
23/07/2026 12:23 AM AWST
23/07/2026 12:23 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor people in care or custody
Monitor people in care or custody
Unit of competency
National Code
CSCOFM002
CSCOFM002
State Code
AUZ44
AUZ44
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
091199 - Justice And Law Enforcement, N.e.c.
Original Release Date
17/12/2015
Nominal Hours
20
Description
This unit describes the skills required to supervise, escort and transfer people in care and custody while providing them with protection from risk and harm. People in care or custody may have special needs requiring adjustments to provision of care, including:juveniles/young offenderselderly peoplepeople affected by drugs or alcoholpeople at risk of harming themselvesAboriginal and Torres Strait peoplepeople who are injured or illpeople who don’t speak Englishpeople attracting media and public attentionThis unit applies to those responsible for supervision of people in a secure facility or secure transport vehicle. The ability to work in a coordinated team is integral.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with people in custody, transport and risk identification.Those undertaking this unit work with moderate support. The role involves explicit tasks involving a limited number of familiar steps.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Supervise people in care and custody
- 1.1 Ensure assignments comply with all instructions, conditions and procedures.
- 1.2 Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights.
- 1.3 Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions.
- 1.4 Report concerns about the physical and emotional condition of people in care immediately.
- 1.5 Complete records in the required format.
- 1.6 Comply with health, safety and security procedures at all times.
- 1.7 Provide information to people in custody to reduce confusion and distress.
- 1.8 Ensure communication is clear and readily understood.
- 1.9 Make adjustments for cultural needs where this helps communication and understanding.
- 1.10 Report information to others according to the procedures and the requirements of the assignment.
2. Escort and transfer people in care and custody
- 2.1 Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment.
- 2.2 Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements.
- 2.3 Check that records needed for the transfer are correct and available.
- 2.4 Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions.
3. Provide protection from risk and harm
- 3.1 Check and confirm special needs of people in care and custody with assignment.
- 3.2 Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required.
- 3.3 Report risks, requests for assistance and additional needs and concerns promptly to authorised officer.
- 3.4 Report hazards to prevent further injury.
- 3.5 Provide calm, confident and reassuring assistance when required.
- 3.6 Ensure that people needing assistance are made comfortable and safe from further injury.
- 3.7 Give information to the people involved about the actions to be taken and the reasons for these actions.
- 3.8 Arrange transfer of people for specialist attention and protection promptly.
- 3.9 Help emergency and specialist services according to instructions.
- 3.10 Complete and record incident reports.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S5963 | CSCOFM202A | Monitor people in care or custody | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BIF3 | CSC20122 | Certificate II in Justice Services | Qualification |
| AWH8 | CSC20115 | Certificate II in Justice Services | Qualification |