Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Event may include:
weddings
debutante balls
fancy dress balls
parties
other formal events.
Clients may include:
women
men
children
people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities
new or regular clients with routine or special needs.
Finished hair designs may be reviewed by:
discussion
hair and fashion magazines
photographic portfolios.
Additional available services may include:
haircutting
hair colouring
hair lightening
chemical reformation
chemical relaxation
hair treatments
scalp treatments
make-up design and application
manicure services
fitting hair pieces.
After service maintenance products may include:
sprays
waxes
pins.
Services unavailable in the salon may include:
facials
hair removal
spray tanning
make-up design and application
manicure services.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
engaging with clients and establishing relevant event details and service requirements
applying research, planning and design skills to identify colour and design outcomes that meet client needs and are appropriate to particular events
developing, confirming and scheduling a service plan leading up to special events
co-ordinating referral for services offered by other professionals.
Context of and specific resources for assessment
Assessment must ensure access to:
a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon
a fully equipped salon which includes as a minimum:
a fully functional client reception area
workstations suitable for the conduct of client consultation
access to a broad range of hairdressing services, including:
hair design
haircutting
hair colouring
hair lightening
chemical reformation
chemical relaxation
hair and scalp treatments
a retail product range
relevant documentation, such as:
hair magazines
fashion magazines
a photographic portfolio
product colour charts
clients seeking services for a variety of special events.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate:
consulting with clients
reviewing and recommending finished hair designs
recommending and scheduling services
written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which may include:
the range of services offered by the salon
the range of products offered by the salon
review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment
A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is prerequisite to another— they are related skills.
Holistic assessment with other units relevant to the industry sector, salon and job role is recommended, for example:
SIHHCCS302A Perform a full client consultation
SIHHIND303A Coordinate clients and services