Elements and Performance Criteria

Methods include:
application of vehicle/product preparation/presentation techniques
application of procedures for maximising vehicle/product presentation area

This unit of competence applies to the following and should be contextualised to the qualification it is being applied:
RS&R

Manufacturer/component supplier specifications
Enterprise operating procedures
Product manufacturer/component supplier specifications
Customer requirements
Industry/workplace codes of practice

State/Territory/industry OH&S requirements
Work is carried out in accordance with award provisions

Vehicles/products for sale
Suitable presentation area
Sales material (e.g. brochures, pamphlets, banners, flags, stands, ramps, turntables)

Critical aspects of evidence

It is essential that competence in this unit signifies ability to transfer competence to changing circumstances and to respond to unusual circumstances in the critical aspects of:

presenting vehicle/products in a manner to maximise market appeal
maintaining suitable sales presentation area
communicating effectively with others involved in or affected by the work

Underpinning knowledge
Enterprise policies and procedures
Enterprise sales presentation area and floor plan arrangements
Vehicle/product preparation and presentation techniques
Vehicle/product models/types

Specific key competencies, underpinning and employability skills required to achieve the performance criteria
These include a number of processes that are learned throughout work and life, which are required in most jobs. Some of these are covered by the national key competencies, although others may be added. The details below highlight how these competencies are applied in the attainment of this unit.

Application of the key competencies in this unit are to satisfy the nominated level in which:

Level 1 - relates to working effectively within set conditions and processes;
Level 2 - relates to management or facilitation of conditions or processes; and
Level 3 - relates to design, development and evaluation of conditions or process.
How will the candidate apply the following key competency in this unit? The candidate will need to:

Collect, analyse and organise information
Collect, analyse and understand information related to feedback from customers
(Level 1)

Communicate ideas and information
Communicate ideas and information to draft presentation to management for support
(Level 1)

Plan and organise activities
Plan and organise activities to design presentation area
(Level 1)

Work with others and in a team
Work with others and in a team by involving other members of sales team in design and maintenance
(Level 1)

Use mathematical ideas and techniques
Use mathematical ideas and techniques to develop roster to maintain area
(Level 1)

Solve problems
Establish diagnostic processes for which design is both practical and safe
(Level 1)

Use technology
Use workplace technology related to process feedback
(Level 1)

Resource Implications

The following are required:

vehicle/products for sale
suitable presentation area
sales material (e.g. brochures, pamphlets, banners, flags, stands, ramps, turntables)
a qualified workplace assessor

Method of Assessment

Practical assessments:

present vehicle/products to maximise market appeal
maintain maximum merchandising effect of sales presentation area

Context of Assessment
Underpinning knowledge and skills may be assessed on or off the job
Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available, assessment in simulated workplace conditions is acceptable
Prescribed outcome must be able to be achieved without direct supervision