Unit of competency Outline
Date retreived
22/07/2026 1:59 PM AWST
22/07/2026 1:59 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate, evaluate and improve customer service
Coordinate, evaluate and improve customer service
Unit of competency
National Code
FNSICCUS403B
FNSICCUS403B
State Code
C9732
C9732
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
11/12/2007
Field of Education
080501 - Sales
Original Release Date
11/12/2007
Nominal Hours
40
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7340 | FNSICCUS403A | Coordinate, evaluate and improve customer service | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C702 | FNS40704 | Certificate IV in Financial Services (Financial Practice Support) | Qualification |