Unit of competency Outline

Date retreived
22/07/2026 12:35 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Communicate and negotiate in a culturally diverse context

Communicate and negotiate in a culturally diverse context

Unit of competency
National Code
AMPMGT803
State Code
AVW85
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
01/12/2015
View on TGA
State Implementation and Classification
Approved Date
03/05/2016
Field of Education
090399 - Studies In Human Society, N.e.c.
Original Release Date
03/05/2016
Nominal Hours
100
Description
This unit describes the skills and knowledge required to communicate and negotiate in multicultural business contexts, which require an understanding of cultural diversity.This unit applies to leaders or managers who need to apply sound cross-cultural communication and negotiation strategies in their business practice and develop these skills in others. They will typically undertake negotiations with other organisations in areas such as marketing, partnership and commercial agreements. These organisations could be onshore or offshore.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Analyse organisation's cross-cultural business practices using theoretical models of culture
  • 1.1 Define key elements of culture and cultural diversity from a range of perspectives
  • 1.2 Analyse the organisation's cultural practices in comparison to other cultures
  • 1.3 Identify and implement improvements to practices and raise awareness of issues identified
  • 1.4 Identify strengths and limitations of theoretical models of culture and diversity
2. Evaluate features of cultures relevant to the organisation's business requirements
  • 2.1 Describe significant events that have shaped selected cultures
  • 2.2 Research and profile key characteristics of business systems in selected countries
  • 2.3 Analyse and describe broad cultural differences in business behaviour in selected countries
  • 2.4 Research and evaluate distinguishing features of business practices in selected countries
3. Develop cross-cultural awareness strategies, and communication and negotiation skills in a business setting
  • 3.1 Identify and communicate ways in which workplace cultural norms impact business practices
  • 3.2 Evaluate potential impact of improved cross-cultural awareness on business interactions
  • 3.3 Apply formal and informal coaching and training strategies to improve organisational cross-cultural communication practices and strategies
  • 3.4 Identify and apply negotiation strategies to address business requirements in a cross-cultural setting
  • 3.5 Determine appropriate criteria and strategies to evaluate effectiveness of communication and negotiation in a cross-cultural business setting
No information
No information
Replaces
State Code National Code Title Type
D8742 MTMBUS703A Communicate and negotiate in a culturally diverse context Unit of competency
Replaced By
State Code National Code Title Type
OFA84 AMPMGT810 Communicate and negotiate in a culturally diverse context Unit of competency
State Code National Code Title Type
AYV4 AMP80215 Graduate Diploma of Agribusiness Qualification
AYU9 AMP80115 Graduate Certificate In Agribusiness Qualification