Unit of competency Outline

Date retreived
22/07/2026 6:07 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Facilitate improvements in the internal value stream

Facilitate improvements in the internal value stream

Unit of competency
National Code
MSS407004
State Code
BAJ69
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/06/2016
View on TGA
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080317 - Quality Management
Original Release Date
08/08/2016
Nominal Hours
70
Description
This unit of competency covers the skills and knowledge required to deal with internal value stream members in order to improve the overall effectiveness of the value stream, so delivering greater value to the customer. This unit applies to improvement practices which an individual might use within their own team or work area to other teams or work areas within the value stream and covers areas where value stream issues impact on the overall ability of the organisation to continue to improve and offer better value to the customers.This unit applies to team leaders or people in equivalent positions who have contact with internal value stream members outside their own team and who are already familiar with competitive systems and practices, formal problem solving and root cause analysis (RCA), leading change, and reducing costs.The unit applies to ‘gate-to-gate’ value streams. Changes do not include an engineering review of a major capital expenditure or similar review.This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Identify opportunities for continued improvement
  • 1.1 Identify past improvements which have been implemented but have not delivered intended benefits.
  • 1.2 Identify suggested improvements which have not yet been implemented.
  • 1.3 Discuss and identify with team members new improvement opportunities.
  • 1.4 Determine which of these improvements have been or may be restricted by other value stream members.
  • 1.5 Suggest possible factors causing this restriction.
  • 1.6 Select possible improvements for further study.
2 Study restrictions to further improvement with value stream member
  • 2.1 Arrange meeting with suitable representatives of the value stream member.
  • 2.2 Outline the opportunities for improvement and any current or anticipated restrictions.
  • 2.3 Work with value stream representatives to determine root cause of restrictions.
  • 2.4 Work with value stream member to identify possible solutions to problem.
  • 2.5 Define outcomes from any proposed changes.
3 Develop a consensus approach to implementing improvements
  • 3.1 Determine benefits/costs to value stream member from the proposed changes.
  • 3.2 Determine benefits/costs to own process from the proposed changes.
  • 3.3 Decide whether the proposed improvements will result in a valuable improvement to the end customer.
  • 3.4 Determine health, safety and environment (HSE) impacts as a result of the change.
  • 3.5 Agree on proposed change/program of changes with all key stakeholders.
4 Obtain required approvals
  • 4.1 Draft a formal proposal for the proposed changes.
  • 4.2 Submit proposal for all required approvals from stakeholders.
  • 4.3 Modify proposal, as required, in liaison with all key stakeholders.
  • 4.4 Obtain sign-off from process/system owner.
5 Measure and communicate gains
  • 5.1 Agree indicators/metrics of success of proposed changes.
  • 5.2 Make arrangements to collect the necessary data.
  • 5.3 Make arrangements for the data to be analysed and presented in an agreed format to the agreed stakeholders.
  • 5.4 Agree the communication plan.
  • 5.5 Liaise with stakeholders to implement changes as agreed and approved.
6 Review change
  • 6.1 Analyse results of change.
  • 6.2 Identify areas which have not met predicted outcome (positive or negative).
  • 6.3 Determine cause of target not being met.
  • 6.4 Take action to improve the value stream.
  • 6.5 Take action to sustain improvement by standardising.
No information
No information
Replaces
State Code National Code Title Type
WD582 MSS407004A Facilitate improvements in the internal value stream Unit of competency
Replaced By
State Code National Code Title Type
OAS70 MSS407019 Facilitate improvements in the internal value stream Unit of competency