Unit of competency Outline

Date retreived
22/07/2026 2:49 PM AWST

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Gather information through interviews

Gather information through interviews

Unit of competency
National Code
PSPREG012
State Code
AWT85
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080313 - Public And Health Care Administration
Original Release Date
21/07/2016
Nominal Hours
50
Description
This unit describes the skills required to gather information through interviews. It includes preparing for and conducting interviews and reviewing and correlating information.This unit applies to those working in regulatory roles within the public sector involved in information gathering through interviews.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently as part of a team, performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for interview
  • 1.1 Determine the need for an interview and establish the context and requirements.
  • 1.2 Plan interview to ensure desired outcomes are achieved.
  • 1.3 Make interview arrangements.
  • 1.4 Prepare materials to be used during the interview.
  • 1.5 Seek advice on legislative or administrative issues relating to the conduct of the interview.
2. Conduct interview
  • 2.1 Commence the interview following organisational protocols and comply with legislative requirements.
  • 2.2 Conduct interview in a planned manner, with the sequence evident to others who may use the outcomes.
  • 2.3 Select and use questions that are relevant, comprehensive, appropriate to the situation and the interviewee and adhere to the rules of evidence.
  • 2.4 Use problem solving skills to test, compare and contrast information as it is provided to influence the direction of further questions.
  • 2.5 Record information.
  • 2.6 Maintain personal conduct and take account of cultural and ethical issues.
3. Review and correlate information
  • 3.1 Review and clarify information to ensure its relevance and sufficiency prior to concluding the interview.
  • 3.2 Transcribe information if necessary and deal with sensitive information appropriately.
  • 3.3 Conduct detailed analysis and identify and note incomplete and irregular information or followed up in accordance with the nature of the interview.
  • 3.4 Confirm behavioural characteristics of significance to the purpose of the interview.
  • 3.5 Undertake post-interview activities.
No information
No information
Replaces
State Code National Code Title Type
C8279 PSPREG411A Gather information through interviews Unit of competency
Replaced By
State Code National Code Title Type
ODX39 PSPREG039 Gather information through interviews Unit of competency