Unit of competency Outline

Date retreived
22/07/2026 3:29 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Gather information through interviews

Gather information through interviews

Unit of competency
National Code
PSPREG039
State Code
ODX39
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
03/04/2022
View on TGA
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
091199 - Justice And Law Enforcement, N.e.c.
Original Release Date
08/07/2022
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to gather information through interviews. This unit applies to those working in regulatory roles. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for interview.
  • 1.1. Determine the need for an interview and establish the context and requirements.
  • 1.2. Plan interview to ensure desired outcomes are achieved.
  • 1.3. Make interview arrangements.
  • 1.4. Prepare materials to be used during the interview.
  • 1.5. Seek advice on legislative or administrative issues relating to the conduct of the interview.
2. Conduct interview.
  • 2.1. Commence the interview following organisational protocols and comply with legislative requirements.
  • 2.2. Conduct interview in a planned manner, with the sequence evident to others who may use the outcomes.
  • 2.3. Select and use questions that are relevant, comprehensive, appropriate to the situation and the interviewee and adhere to the rules of evidence.
  • 2.4. Use problem solving skills to test, compare and contrast information as it is provided to influence the direction of further questions.
  • 2.5. Record information according to organisational procedures.
  • 2.6. Maintain personal conduct, following organisational and legal requirements.
3. Review and correlate information.
  • 3.1. Review and clarify information to ensure its relevance and sufficiency prior to concluding the interview.
  • 3.2. Transcribe information and handle sensitive information appropriately.
  • 3.3. Conduct detailed analysis and identify and note incomplete and irregular information or follow up in accordance with the nature of the interview.
  • 3.4. Confirm behavioural characteristics of significance to the purpose of the interview.
  • 3.5. Undertake post-interview activities.
No information
No information
Replaces
State Code National Code Title Type
AWT85 PSPREG012 Gather information through interviews Unit of competency