Unit of competency Outline

Date retreived
22/07/2026 8:30 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Process customer complaints

Process customer complaints

Unit of competency
National Code
FNSICCUS302A
State Code
C7334
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
17/09/2004
View on TGA
State Implementation and Classification
Approved Date
08/09/2005
Field of Education
080501 - Sales
Original Release Date
08/09/2005
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaces
State Code National Code Title Type
AYV15 FNARFS15A Resolve customer complaints Unit of competency
C5375 FNBFS06B Resolve customer complaints Unit of competency
Replaced By
State Code National Code Title Type
C9726 FNSICCUS302B Process customer complaints Unit of competency
No information