Unit of competency Outline
Date retreived
22/07/2026 10:03 PM AWST
22/07/2026 10:03 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop a communications strategy to support production
Develop a communications strategy to support production
Unit of competency
National Code
MSACMC614A
MSACMC614A
State Code
W8972
W8972
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
14/09/2011
Field of Education
080307 - Organisation Management
Original Release Date
14/09/2011
Nominal Hours
50
Description
This unit covers the knowledge and skills needed to develop and implement a communications strategy to support production in a competitive manufacturing environment.
Notes
Elements and Performance Criteria
1. Determine information needs of employees and manufacturing systems
- 1.1. Examine competitive manufacturing strategy and determine broad information framework
- 1.2. Examine the production process and its requirements and determine the information needs of production employees
- 1.3. Examine the maintenance strategy and determine the information needed by maintenance employees
- 1.4. Examine the office, logistics, sales, marketing and other areas supporting production and determine the information needs of employees
- 1.5. Discuss information used and desired with employees at all relevant levels, and involve team and other key personnel in strategy development to ensure awareness, learning and commitment
- 1.6. Examine control systems to determine their data needs
2. Select communication strategy
- 2.1. Analyse required information flows
- 2.2. Determine access requirements by information users
- 2.3. Evaluate suitability of communication media for required information flows and access
- 2.4. Discuss possible strategy with relevant stakeholders
- 2.5. Select an appropriate strategy or strategies.
3. Implement strategy
- 3.1. Develop list of what needs to be done
- 3.2. Determine resources required to implement strategy
- 3.3. Obtain authority for communication media to be developed
- 3.4. Monitor development of communication media and take appropriate corrective action as required
- 3.5. Deploy developed communication media
4. Monitor ongoing situation
- 4.1. Determine relevant indicators for communication strategy
- 4.2. Monitor indicators
- 4.3. Re-evaluate communication needs on a regular basis
- 4.4. Make improvements to the communication strategy as appropriate.
lean manufacturing
agile manufacturing
preventative and predictive maintenance approaches
monitoring and data gathering systems such as Systems control and data acquisition software (SCADA), enterprise resource planning systems (ERP), Manufacturing resource planning (MRP), and proprietary systems such as SAP
statistical process control systems, including six sigma and three sigma
Just In Time (JIT), kanban and other pull related manufacturing control systems
supply, value, and demand chain monitoring and analysis
other continuous improvement systems.
Competitive manufacturing should be interpreted so as to take into account the stage of implementation of competitive manufacturing approaches, the enterprise's size and work organisation, culture, regulatory environment and manufacturing sector.
Access requirements include:
occasional access
periodic access
continual access
visual/auditory/tactile access
online/hard copy access
specific location
many or generalised locations
Communication media include:
manuals such as SOPs, OHS and training manuals
aide memoir
verbal
signage
instruction displays
tags, isolations/lockouts
permits to work/clearances
operator reporting
visual factory type displays
painted walkways
tools/keys/buttons with a specific feel
Includes team members, personnel officers, industrial officers, union delegates, production management, human relations management, financial management, engineering/ technical personnel.
agile manufacturing
preventative and predictive maintenance approaches
monitoring and data gathering systems such as Systems control and data acquisition software (SCADA), enterprise resource planning systems (ERP), Manufacturing resource planning (MRP), and proprietary systems such as SAP
statistical process control systems, including six sigma and three sigma
Just In Time (JIT), kanban and other pull related manufacturing control systems
supply, value, and demand chain monitoring and analysis
other continuous improvement systems.
Competitive manufacturing should be interpreted so as to take into account the stage of implementation of competitive manufacturing approaches, the enterprise's size and work organisation, culture, regulatory environment and manufacturing sector.
Access requirements include:
occasional access
periodic access
continual access
visual/auditory/tactile access
online/hard copy access
specific location
many or generalised locations
Communication media include:
manuals such as SOPs, OHS and training manuals
aide memoir
verbal
signage
instruction displays
tags, isolations/lockouts
permits to work/clearances
operator reporting
visual factory type displays
painted walkways
tools/keys/buttons with a specific feel
Includes team members, personnel officers, industrial officers, union delegates, production management, human relations management, financial management, engineering/ technical personnel.
Overview of assessment requirements
Assessment should aim to demonstrate that the person being assessed can develop a communication strategy which will meet the information needs of a competitive manufacturing organisation and its employees.
What are the specific resource requirements for this unit?
Access to a workplace implementing competitive manufacturing strategies is required. No other specific resources are required.
What critical aspects of evidence is required to demonstrate competency in this unit?
Evidence of developing/improving a communications strategy.
In what context should assessment occur?
Assessment will need to occur in a competitive manufacturing organisation and where the individual is responsible for the communication strategy or by case study.
Are there any other units which could or should be assessed with this unit or which relate directly to this unit?
This unit may be assessed concurrently with appropriate units
What method of assessment should apply?
Assessors must be satisfied that the person can consistently perform the unit as a whole, as defined by the elements, Performance Criteria, skills and knowledge. A holistic approach should be taken to the assessment.
Assessors should gather sufficient, fair, valid, reliable, authentic and current evidence from a range of sources. Sources of evidence may include direct observation, reports from supervisors, peers and colleagues, project work, samples, organisation records and questioning. Assessment should not require language, literacy or numeracy skills beyond those required for the unit.
The assessee will have access to all techniques, procedures, information, resources and aids which would normally be available in the workplace.
The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment.
What evidence is required for demonstration of consistent performance?
Evidence should be available from an extended period of time and may be historic if the person has been in this role for some time.
Assessment should aim to demonstrate that the person being assessed can develop a communication strategy which will meet the information needs of a competitive manufacturing organisation and its employees.
What are the specific resource requirements for this unit?
Access to a workplace implementing competitive manufacturing strategies is required. No other specific resources are required.
What critical aspects of evidence is required to demonstrate competency in this unit?
Evidence of developing/improving a communications strategy.
In what context should assessment occur?
Assessment will need to occur in a competitive manufacturing organisation and where the individual is responsible for the communication strategy or by case study.
Are there any other units which could or should be assessed with this unit or which relate directly to this unit?
This unit may be assessed concurrently with appropriate units
What method of assessment should apply?
Assessors must be satisfied that the person can consistently perform the unit as a whole, as defined by the elements, Performance Criteria, skills and knowledge. A holistic approach should be taken to the assessment.
Assessors should gather sufficient, fair, valid, reliable, authentic and current evidence from a range of sources. Sources of evidence may include direct observation, reports from supervisors, peers and colleagues, project work, samples, organisation records and questioning. Assessment should not require language, literacy or numeracy skills beyond those required for the unit.
The assessee will have access to all techniques, procedures, information, resources and aids which would normally be available in the workplace.
The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment.
What evidence is required for demonstration of consistent performance?
Evidence should be available from an extended period of time and may be historic if the person has been in this role for some time.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WD556 | MSS405014A | Develop a communications strategy to support operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W529 | MSA61108 | Advanced Diploma of Competitive Manufacturing | Qualification |
| D552 | MSS50111 | Diploma of Sustainable Operations | Qualification |