Unit of competency Outline
Date retreived
22/07/2026 12:13 PM AWST
22/07/2026 12:13 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Handle workplace information
Handle workplace information
Unit of competency
National Code
PSPGEN137
PSPGEN137
State Code
ODX34
ODX34
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
120505 - Work Practices Programmes
Original Release Date
08/07/2022
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to handle incoming and outgoing workplace information. This unit applies to those working in generalist and specialist roles within the public sector under supervision, in teams or autonomously. They perform routine tasks in a familiar context.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Collect and analyse workplace information.
- 1.1. Collect and analyse required information under direction.
- 1.2. Check and record routine information in accordance with organisational policies and procedures.
- 1.3. Maintain data systems to ensure records are accurate and up to date.
- 1.4. Access and search internal data storage systems.
- 1.5. Apply organisational security and confidentiality procedures to information handling.
2. Process workplace information.
- 2.1. Sort and distribute incoming information in accordance with organisational policies and procedures.
- 2.2. Identify and communicate problems in processing routine information to relevant staff.
- 2.3. Establish and maintain information storage and filing systems.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWV94 | PSPGEN006 | Handle workplace information | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHP2 | PSP20122 | Certificate II in Government | Qualification |