Unit of competency Outline

Date retreived
22/07/2026 6:01 PM AWST

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Undertake e-learning

Undertake e-learning

Unit of competency
National Code
BSBLED301A
State Code
D0796
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
10/03/2009
View on TGA
State Implementation and Classification
Approved Date
03/06/2010
Field of Education
080305 - Personal Management Training
Original Release Date
03/06/2010
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to undertake learning using electronic and communication technologies. It relates to the identification of learning needs and opportunities and to the development of an e-learning plan.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Identify learning needs
  • 1.1. Identify personal learning needs and skill gaps through self assessment
  • 1.2. Self-assess learning factors related to e learning and identify any support required to optimise e learning outcomes
  • 1.3. Identify and prioritise required outcomes from e learning in accordance with individual, team and organisational requirements
2. Identify e-learning opportunities
  • 2.1. In consultation with management, assess the range of suitable e-learning opportunities in accordance with identified learning outcomes, available technology, time and budgetary requirements
  • 2.2. Examine e learning content, materials and on-line methodology to determine their quality, applicability and acceptability to individual and organisational requirements
  • 2.3. Determine blended training solutions in accordance with organisational requirements where e learning opportunities alone are insufficient to meet personal learning needs
3. Develop an e-learning plan
  • 3.1. Negotiate the inclusion of agreed e learning opportunities and timeframes in learning plans in accordance with individual and organisational needs
  • 3.2. Negotiate and include time required to access e learning opportunities in learning plans
  • 3.3. Prepare, and obtain management agreement for, learning plans and required resources
  • 3.4. Negotiate with management for the recognition of competencies developed through e learning
4. Undertake e-learning
  • 4.1. Agree re-negotiated workload and deadlines with management to provide for the allocation of e learning time in accordance with agreed e learning plan and budgetary requirements
  • 4.2. Undertake e learning in accordance with e learning plan and manage contingencies when unforeseen circumstances arise
  • 4.3. Manage the integration of work and learning in accordance with the e learning plan and organisational requirements
5. Review e-learning
  • 5.1. Evaluate the e learning experience in terms of its applicability to individual learning style and individual / organisational satisfaction with the process and the outcomes
  • 5.2. Consider the advantages and disadvantages of e learning and make recommendations regarding participation in future e learning where necessary
  • 5.3. Review and adjust individual e learning plan in accordance with individual requirements and organisational needs
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Learning needs may include:
application of new information
business processes
competencies to access e-learning
corporate values and culture
development/update of existing skills and knowledge
new technology
new work practices
Learning factors may include:
comfort with online technologies
cultural, language and educational background
language, literacy and numeracy
level of confidence or anxiety
physical ability / disability
preferred learning style
previous experience with e-learning
Required support may include:
access to the internet from home
class-based / face-to-face
dedicated e-learning personal computer in a quiet location in the workplace
induction into e-learning
laptop computer
learning / assessment partners
online tutors
print-based materials
technical experts
workplace mentors
e-learning opportunities may include:
discussion boards
e-mail
intranet
iPod
mobile phones
multi-media
PC based
video-conferencing
internet
Online methodology may include:
adaptable to learner preferences and values
business simulations
choice of male or female 'mentor'
e-seminars, with experts talking on video about cutting edge developments
e-study: a blend of text, graphics and on-screen interactions
exploration of underlying issues
interaction with fellow e-students and instructors in threaded discussions
interactive technologies
mentor discussion re choices made
personalised to user's learning style
scenarios
short (10 - 15 minute) segments
use of multimedia
user control of the action
Blended training solutions may include:
e-learning and face-to-face training courses
e-learning and on-the-job training
e-learning and traditional distance education
Contingency management may include:
re-negotiating dedicated e-learning time
re-negotiating timeframes
re-negotiating work deadlines
re-scheduling e-learning
Unforeseen circumstances may include:
absent staff
changed work requirements
illness (self or others)
increased workload
urgent work
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:
integrated demonstration of all elements of competency and their performance criteria
negotiating with stakeholders to develop an e-learning plan that meets individual and organisational needs
successful contingency management
satisfactory e-learning outcomes for self and organisation.
Context of and specific resources for assessment
Assessment must ensure:
the learner and trainer have access to appropriate documentation and resources normally used in the workplace.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
assessment of learning outcomes resulting from the application of e-learning and the development of options to address contingencies
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of presentations on e-learning programs
review of learning plan and its development
oral or written questioning to assess knowledge of e-learning applications, self-assessment processes and evaluation techniques.
Evidence should be collected over a period of time which is sufficient to include an appropriate range and variety of situations.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the Certificate III in Customer Contact.
Replaces
State Code National Code Title Type
C4630 BSBEBUS309A Undertake e-learning Unit of competency
Replaced By
State Code National Code Title Type
AUK72 BSBLED301 Undertake e-learning Unit of competency