Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Tools and equipment may include:
electrical equipment
scissors
clippers and guards
neck brushes
combs
brushes
sectioning clips
rollers
clips
perm rods
tint brushes
bowls.
Salon procedures may include:
compliance with state or territory and local government health regulations and guidelines relevant to the service
occupational health and safety procedures
environmental protection practices, such as:
waste minimisation
recycling
re-use
energy efficiency, e.g. electricity saving devices and practices
waste disposal including hazardous waste
resource management
water efficiency
health and hygiene
occupational health and safety
waste disposal
use and storage of cleaning chemicals
housekeeping
personal hygiene
maintenance and storage of cleaning equipment
safe storage of cleaned and disinfected tools and equipment.
Work areas may include:
counters
floors
benches
sinks
preparation areas
personal service areas
displays
storage areas
point of sale areas and point of sale terminals
fixtures
other working surfaces.
Clean linen may include:
towels
wraps
gowns.
Scissors may include:
straight blades
curved blades
convex blades
texturising shears
thinning shears.
Clippers may include:
cordless rechargeable clippers
electric clippers with cords.
Relevant legislative and regulatory requirements may include:
state and territory health regulations pertaining to hairdressing establishments
skin penetration legislation
local government (council) health regulations
waste removal
environmental protection
transport, storage and handling of goods
hazardous substances and dangerous goods
labelling of salon substances
occupational health and safety with particular reference to:
manual handling
care and protection of operator when using cleaning products
salon hazards.
Appropriate personnel may include:
manager
senior operator
team leader
colleague.
Unsafe areas may include:
spills
wet areas
sharp edges
loose wiring
floors (hair and water).

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
application of relevant health regulations and salon procedures
applying salon cleaning and set-up routines for work and service areas
applying salon procedures for cleaning, disinfection and safe storage of linen, tools and equipment used in hairdressing services
ability to check and maintain a range of tools and equipment in safe working order
cleaning, oiling and resetting clippers and scissors
regular application of salon housekeeping programs and routines, including reporting faults and problems to relevant persons, and checking and referring tools and equipment for repair as required
completing tasks in set timeframes.
Context of and specific resources for assessment
Assessment must ensure access to:
a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon
a fully equipped salon which includes as a minimum:
a fully functional client reception area
a basin services area
equipment and work stations suitable for services, including:
hair and scalp treatments
haircutting
hair design
hair colouring
hair lightening
reformation
straightening and relaxing services
a supply of clean towels
a supply of clean client gowns or wraps
cleaning products and equipment
relevant documentation, such as:
health regulations
salon procedures
instructions and safety data for disinfectant and cleaning chemicals
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate:
cleaning and preparing work areas for specific services
performing routine housekeeping
maintaining a point of sale area
using and maintaining cleaning equipment
written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which may include:
relevant health regulations
salon procedures
review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment
A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is prerequisite to another—they are related skills.
Holistic assessment with other units relevant to the industry sector, salon and job role is recommended, for example:
SIHHOHS201A Apply salon safety procedures