Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirementsmay relate to:
applicable commonwealth, state and territory legislation which affects work such as:
workplace safety
environmental issues
equal employment opportunity
industrial relations
anti-discrimination and diversity
Australian building codes and regulations
Australian Communications Authority cabling standards
Australian standards and quality assurance requirements
award and enterprise agreements
evidence collection
freedom of information
licensing arrangements and certification requirements
privacy requirements
relevant industry codes of practice
telecommunications
trade practices.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct, code of ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
OHS policies, procedures and programs
own role, responsibility and authority
personal and professional development
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
roles, functions and responsibilities of security personnel
storage and disposal of information.
Assignment instructionsmay include:
access to site and specific site requirements
equipment, tools and material requirements
personal protection clothing and equipment requirements
reporting requirements
security equipment and system information:
features, functions and capabilities
manufacturer's instructions
service and maintenance requirements
warranties and guarantees
security equipment and system location information
specific client requirements
timeframes
work schedules
work tasks and procedures.
Relevant personsmay include:
clients
colleagues
engineers and technicians
equipment and systems manufacturers
security consultants
security personnel
site managers or project managers
supervisor.
Maintenance may include:
back-ups
changing user codes
cleaning
confirmation of operational effectiveness
identification and replacement of worn parts
inspections
lubrication
minor modifications and adjustments
servicing.
Security equipment and systems may include:
access control systems
audible and visual warning devices
cameras and monitors
commercial and residential alarm systems
detection devices
electric and mechanical fire safety and fire locking systems
electronic locks and locking systems
electronic readers
electronic screen equipment
intercoms and control panels
security doors and door controls
specialised access control systems eg biometrics.
Tools, equipment and materialsmay include:
cable testing equipment
communications equipment
computer and software
diagnostics and testing equipment eg multimeter
extension cords
fixing tools
generators
hand tools
installation tools
ladder
materials:
cable
fixings
grease
patch materials
screws
sealants
wiring
solder
personal protection equipment
power tools
staple guns
torches and lighting.
Risks and hazardsmay relate to:
chemical hazards eg battery corrosion
exposed electrical wiring
exposure to:
asbestos
building debris
dust
glass fibre
live power
natural and other gas build-up
noise
vermin
water
manual handling
non-compliance with building codes and regulations.
Occupational Health and Safety (OHS) requirementsmay relate to:
emergency procedures
following confined spaces procedures
implementation of safety policies and procedures:
chemicals, gas and vapour
isolation procedures
monitoring and testing procedures
use of personal protection equipment and clothing
work clearance procedures
risk and hazard recognition
safety training
working with electrical wiring and cables
working with tools and equipment.
Personal protection equipmentmay include:
breathing apparatus
fire extinguisher
first aid kit
gloves
head protection
hearing protection
knee pads
masks
safety boots
safety glasses.
warning signs and tapes
witches hats.
Accessmay relate to:
disablement of system
modem access
phone line access
removal of housing
use of access code
use of access token
use of keys.
Disruptionsmay affect:
access
business operations
noise
security
time
use of equipment.
Documentationmay include:
adjustments, modifications and servicing undertaken
faulty or malfunctioning tools and equipment
materials used, parts and components replaced
operational checks and maintenance conducted
recommended repairs or disposal of equipment
security equipment and system faults and diagnosis
testing and inspection results
warranty conditions
written and electronic reports.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
accessing security equipment and system functioning with minimal disruption to others in the work area and normal services
accurately diagnosing and rectifying security equipment and system irregularities and referring complex faults for specialist advice
applying appropriate methods and using suitable tools and equipment to carry out maintenance of a range of security equipment and systems
cleaning and storing tools and equipment and reinstating work site to a clean and safe condition
organising own work tasks within specified maintenance timeframes and completing documentation related to maintenance services
determining and implementing maintenance strategies and support processes to maintain the continuity of operations
interpreting and complying with all applicable legislative and licensing requirements.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.