Unit of competency Outline

Date retreived
24/07/2026 6:10 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Undertake warehouse dispatch process

Undertake warehouse dispatch process

Unit of competency
National Code
MEM11014B
State Code
W5469
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
01/12/2005
State Implementation and Classification
Approved Date
18/06/2009
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
18/06/2009
Nominal Hours
36
Description
This unit covers arranging and consolidating orders, preparing and dispatching goods.
Notes
Elements and Performance Criteria
1. Arrange and consolidate orders
  • 1.1. Packed orders are consolidated into customer or carrier batches according to standard operating procedures.
  • 1.2. Consolidated goods are placed into correct dispatch area.
2. Prepare for dispatch of goods
  • 2.1. Goods are packed, shrink-wrapped and/or palletised.
  • 2.2. Goods are labelled and appropriate documentation is attached according to standard operating procedures.
  • 2.3. Goods are placed in dispatch area ready for loading according to pick-up schedule and carrier requirements.
3. Dispatch goods
  • 3.1. Carrier and customer documentation is checked.
  • 3.2. Loading and transportation requirements are accurately communicated to driver and received from the driver.
  • 3.3. Goods are loaded onto vehicle using appropriate materials handling techniques and devices.
  • 3.4. Inventory records/documentation is completed according to requirements.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Packed
Wrapping, shrink wrapping, wrapping in bubble wrap, polystyrene packing, pallets, crates/boxes and others
Sealing such as packing tape, banding, boxes, pallet racking
Labelled
Labelling meets requirements of dangerous goods legislation acts and regulations, storage of chemicals/poisons, industry codes of practice, environmental codes etc.
Documentation
Invoice, carrier or supplier documentation
Loading
Special loading procedures may be required with respect to hazardous goods, chemicals/poisons, etc. and for goods where size, shape, fragility require special procedures
Materials handling techniques and devices
Hand trolleys, wheelbarrows, motorised/hand pallet trucks (not sit on), hand carts, dedicated production or process lifting equipment such as baskets, spreader bars, cradles or the like attached to lifting equipment etc.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
A person who demonstrates competency in this unit must be able to undertake warehouse dispatch processes. Competency in this unit cannot be claimed until all prerequisites have been satisfied.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.
This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with undertaking warehouse dispatch processes or other units requiring the exercise of the skills and knowledge covered by this unit.
Method of assessment
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Guidance information for assessment
Replaces
State Code National Code Title Type
M0368 MEM11.14AA Undertake warehouse despatch Process Unit of competency
Replaced By
State Code National Code Title Type
OAV61 MEM11014 Undertake warehouse dispatch process Unit of competency