Unit of competency Outline

Date retreived
23/07/2026 5:17 AM AWST

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Undertake warehouse dispatch process

Undertake warehouse dispatch process

Unit of competency
National Code
MEM11014
State Code
OAV61
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
26/06/2019
View on TGA
State Implementation and Classification
Approved Date
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
Nominal Hours
36
Description
This unit of competency defines the skills and knowledge required to arrange and consolidate orders, prepare and dispatch goods in a store or warehousing environment and utilise the application of the knowledge of warehouse systems and procedures.Where the received goods are bulk fluids or gases (i.e. large commercial quantities) unit MEM11009 Handle/move bulk fluids/gases should also be selected.Where load shifting equipment operation skills are required unit MEM11010 Operate mobile load shifting equipment should also be selected.Where the selection and use of engineering measurement is required unit MEM12023 Perform engineering measurements should also be selected.Where hazardous goods are received and handled unit MEM13003 Work safely with industrial chemicals and materials should also be selected. Where the selection and use of hand tools is required unit MEM18001 Use hand tools should also be selected.No licensing, legislative or certification requirements apply to this unit at the time of publication. Where the handling of dangerous goods is a component of the application of this unit, users should check for relevant regulations and legislation with the appropriate authorities.Band: AUnit Weight: 4
Notes
Elements and Performance Criteria
1 Determine job requirements
  • 1.1 Follow standard operating procedures (SOPs)
  • 1.2 Comply with work health and safety (WHS) requirements at all times
  • 1.3 Use appropriate personal protective equipment (PPE) in accordance with SOPs
  • 1.4 Identify despatch requirements from customer requirements
2 Arrange and consolidate orders
  • 2.1 Consolidate packed orders into customer or carrier batches according to SOPs
  • 2.2 Place consolidated goods into correct dispatch area
3 Prepare for dispatch of goods
  • 3.1 Identify goods requiring special unloading procedures
  • 3.2 Pack goods and shrink-wrap and/or palletise
  • 3.3 Label goods and attach appropriate documentation according to SOPs
  • 3.4 Place goods in dispatch area ready for loading according to pick-up schedule and carrier requirements
4 Dispatch goods
  • 4.1 Check carrier and customer documentation
  • 4.2 Communicate loading and transportation requirements to driver and receive confirmation from the driver
  • 4.3 Load goods onto vehicle using appropriate materials handling techniques and devices
  • 4.4 Complete inventory records/documentation according to SOPs
No information
No information
Replaces
State Code National Code Title Type
W5469 MEM11014B Undertake warehouse dispatch process Unit of competency