Interpret through communication media

Unit of competency Outline

Date retreived
22/07/2026 8:56 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
PSPTIS133

State Code
OEF89

TGA Status
Current

DTWD Status
Approved

Current Release Number
1.00

Current Release Date
21/11/2022

View on TGA

State Implementation and Classification

Approved Date

03/05/2023

Field of Education

091519 - Translating And Interpreting

Original Release Date

03/05/2023

Nominal Hours

Description

This unit describes the performance outcomes, skills and knowledge required to use technology to support interpreting in visual or physical isolation. The unit includes familiarity with the technology available for interpreting situations and the potential impact of the technology on the interpreting assignment and its outcomes. It includes the management skills required to adjust delivery to take account of the advantages and disadvantages of the technology.This unit applies to those working as interpreters in all consecutive and simultaneous modes in dialogue settings conducted through a range of communication media and may have applications for interpreting for people in remote, interstate and international locations. The physical barrier of technology confirms this as a complex setting.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian Standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Notes

Elements and Performance Criteria

1. Prepare environment and participants.

1.1. Confirm the process and purpose of the assignment and ensure communication medium is suitable for the requirements.
1.2. Prepare resources appropriate to communication medium and make necessary adjustments to work environment.
1.3. Set up communication tools and equipment and test for correct functioning.
1.4. Troubleshoot issues with functionality.
1.5. Seek information about the people and context and identify and address issues that may affect the process or outcome.

2. Adapt delivery to equipment.

2.1. Confirm process of interpreting by remote link.
2.2. Adjust volume and position of equipment for audibility or visibility and adjust delivery accordingly.
2.3. Identify and use terms of address appropriate to the medium.
2.4. Identify physical challenges posed by the communication medium and make recommendations to address them.
2.5. Act assertively to address technological problems.

3. Manage discourse.

3.1. Use overt strategies to manage communication flow in a culturally appropriate manner.
3.2. For spoken language pairs, take notes to support retention and recall and seek clarification or repetition when necessary.
3.3. Use a range of strategies to adjust and adapt to rapidly changing emotions, circumstances and technical challenges.
3.4. Use overt strategies to manage communication breakdown.
3.5. Monitor workplace health and safety issues arising from using communication equipment and take preventive action.

4. Evaluate delivery.

4.1. Evaluate suitability of technology chosen and own adaptation of delivery to the technology.
4.2. Determine potential impact of the technology on the interpreting assignment and identify need for debriefing or counselling.
4.3. Discuss issues and solutions and explore process improvement strategies.

No information

Replaces

State Code	National Code	Title	Type
AWS89	PSPTIS082	Interpret through communication media	Unit of competency

State Code	National Code	Title	Type
BIB0	PSP50922	Diploma of Interpreting	Qualification
BIC2	PSP60922	Advanced Diploma of Interpreting	Qualification