Unit of competency Outline
Date retreived
22/07/2026 2:40 PM AWST
22/07/2026 2:40 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide information and support on environmental health issues
Provide information and support on environmental health issues
Unit of competency
National Code
HLTPOP307C
HLTPOP307C
State Code
D8446
D8446
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
061307 - Health Promotion
Original Release Date
21/07/2014
Nominal Hours
40
Description
DescriptorThis unit describes the competencies needed to provide information and support to householders/ community members with environmental health issues or hazards that may be of concern
Notes
Elements and Performance Criteria
1. Address information needs of the community and householders
- 1.1 Monitor and observe potential environmental health hazards or risks in the community and household as part of work role
- 1.2 Discuss any issues of concern with community members and householders to determine information needs, and level of support required
- 1.3 Discuss any difficulties or obstacles that may exist which has prevented the householder/ community member from being able to address issues of concern
2. Provide information and support
- 2.1 Provide information and support to community members as required or requested in accordance with identified job role, and worker's roles and responsibilities
- 2.2 Report any problems, difficulties or obstacles that are outside of area of responsibility or expertise in accordance with organisational policy and procedures
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Monitoring potential environmental health hazards or risks will depend upon the Indigenous Environmental Health Workers job role, and context (area) of environmental health within the workers responsibility.
These environmental health hazards or risks may include, but are not limited to:
Non functional health hardware in the house e.g. toilets, taps, drains, pipes, washing machines, hot water service, etc.
Problems associated with poor housing design and construction e.g. waste water pooling in other areas of the house as a result of inappropriately graded wet areas, living areas built to close to wet areas, lack of adequate food preparation surfaces and storage, shelving in houses, etc.
Overcrowding
Pooling water from leaking taps or rubbish lying around in the yard or community which could potentially become a breeding ground for mosquitoes
Littering in the community and/ or not enough bins in the community
Sick dogs sleeping with people
Problem with dust blowing around in people's yards and the general community
Domestic and personal hygiene issues
Unsafe food storage and handling practices
Issues of concern refers to:
Any environmental health issue or hazard identified by the worker as part of their work role which directly relates to the need to provide information and/ or support to householders and/ or community members
Determine information needs may refer to:
Identifying how much householders and community members already know about the potential disease threats in relation to the issue of concern or hazard
Identifying what information still needs to be provided to householders and community members to assist them in making informed choices or decisions
Some difficulties or obstacles may refer to:
Non durable health hardware already installed in houses that constantly breaks
Houses that have been poorly constructed or designed, and as a result are contributing to a range of health problems
Large numbers of family visiting the household at any one time
Lack of ongoing repairs and maintenance to health hardware
Issues in relation to "shame" e.g. house holder or community member not being able to afford to buy health hardware items eg. toilet paper, shampoo, soap, cleaning agents, or inability to read labels and direction of use on detergent bottles and cleaning agents
Cultural issues e.g. sleeping with dogs because they are a very important part of a person's culture and life
Not having access to fridges/ freezers to store food
Not having access to washing machines to wash clothes
Provide information and support may include:
Informing and showing householders basic plumbing skills e.g. changing washers, reseating taps, unblocking drains, etc.
Informing and showing householders/ community members possible strategies to utilise the yard area to reduce the impact of overcrowding e.g. cooking areas, sheltered areas, wind breaks, shelving out of reach of dogs, etc.
Informing and showing householders/ community members potential mosquito breeding items that may be lying around in the yard or community e.g. broken upside down cars that are collecting water, tins, pet water containers that haven't been changed regularly, etc.
Informing and showing householders and community members the importance of protecting themselves from mosquito bites
Informing and showing community members strategies to prevent the transmission of disease in a food storage and handling context e.g. importance of washing hands after going to the toilet, not sneezing or coughing on food, covering food, not leaving food out over night near the campfire or on the stove, not re-freezing food that has already been thawed out, etc.
Informing and showing community members strategies to prevent the transmission of diseases that may be highlighted/ accentuated by personal and domestic hygiene issues e.g. correct detergent or cleaning agent to use for the task required, way in which to clean the house and the various items within it, correct use of white goods such as washing machines, etc.
Reporting may be:
Verbally in either first language or English
Written in either first language or English
By showing supervisor the problem if and when appropriate
Organisation may refer to:
Community council
Community clinic
Other employer bodies/ agencies
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Monitoring potential environmental health hazards or risks will depend upon the Indigenous Environmental Health Workers job role, and context (area) of environmental health within the workers responsibility.
These environmental health hazards or risks may include, but are not limited to:
Non functional health hardware in the house e.g. toilets, taps, drains, pipes, washing machines, hot water service, etc.
Problems associated with poor housing design and construction e.g. waste water pooling in other areas of the house as a result of inappropriately graded wet areas, living areas built to close to wet areas, lack of adequate food preparation surfaces and storage, shelving in houses, etc.
Overcrowding
Pooling water from leaking taps or rubbish lying around in the yard or community which could potentially become a breeding ground for mosquitoes
Littering in the community and/ or not enough bins in the community
Sick dogs sleeping with people
Problem with dust blowing around in people's yards and the general community
Domestic and personal hygiene issues
Unsafe food storage and handling practices
Issues of concern refers to:
Any environmental health issue or hazard identified by the worker as part of their work role which directly relates to the need to provide information and/ or support to householders and/ or community members
Determine information needs may refer to:
Identifying how much householders and community members already know about the potential disease threats in relation to the issue of concern or hazard
Identifying what information still needs to be provided to householders and community members to assist them in making informed choices or decisions
Some difficulties or obstacles may refer to:
Non durable health hardware already installed in houses that constantly breaks
Houses that have been poorly constructed or designed, and as a result are contributing to a range of health problems
Large numbers of family visiting the household at any one time
Lack of ongoing repairs and maintenance to health hardware
Issues in relation to "shame" e.g. house holder or community member not being able to afford to buy health hardware items eg. toilet paper, shampoo, soap, cleaning agents, or inability to read labels and direction of use on detergent bottles and cleaning agents
Cultural issues e.g. sleeping with dogs because they are a very important part of a person's culture and life
Not having access to fridges/ freezers to store food
Not having access to washing machines to wash clothes
Provide information and support may include:
Informing and showing householders basic plumbing skills e.g. changing washers, reseating taps, unblocking drains, etc.
Informing and showing householders/ community members possible strategies to utilise the yard area to reduce the impact of overcrowding e.g. cooking areas, sheltered areas, wind breaks, shelving out of reach of dogs, etc.
Informing and showing householders/ community members potential mosquito breeding items that may be lying around in the yard or community e.g. broken upside down cars that are collecting water, tins, pet water containers that haven't been changed regularly, etc.
Informing and showing householders and community members the importance of protecting themselves from mosquito bites
Informing and showing community members strategies to prevent the transmission of disease in a food storage and handling context e.g. importance of washing hands after going to the toilet, not sneezing or coughing on food, covering food, not leaving food out over night near the campfire or on the stove, not re-freezing food that has already been thawed out, etc.
Informing and showing community members strategies to prevent the transmission of diseases that may be highlighted/ accentuated by personal and domestic hygiene issues e.g. correct detergent or cleaning agent to use for the task required, way in which to clean the house and the various items within it, correct use of white goods such as washing machines, etc.
Reporting may be:
Verbally in either first language or English
Written in either first language or English
By showing supervisor the problem if and when appropriate
Organisation may refer to:
Community council
Community clinic
Other employer bodies/ agencies
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessment of this unit of competency needs to occur more than once and/ or over a period of time
Assessment of performance must be in relation to issues relevant to the indigenous environmental workers job role and area of responsibility
If this unit is being assessed in the context of personal and domestic hygiene gender issues and cultural sensitivities need to be considered
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Assessment must take place on the job
Access to:
resources, tools or equipment in order to be able to demonstrate or show householders or community members possible strategies to deal with any issues of concern if required
Method of assessment:
Assessment may include:
observations
questioning
evidence gathered from the work place
Assessment may also include the way in which competency is applied to other environmental health specific units over a period of time
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessment of this unit of competency needs to occur more than once and/ or over a period of time
Assessment of performance must be in relation to issues relevant to the indigenous environmental workers job role and area of responsibility
If this unit is being assessed in the context of personal and domestic hygiene gender issues and cultural sensitivities need to be considered
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Assessment must take place on the job
Access to:
resources, tools or equipment in order to be able to demonstrate or show householders or community members possible strategies to deal with any issues of concern if required
Method of assessment:
Assessment may include:
observations
questioning
evidence gathered from the work place
Assessment may also include the way in which competency is applied to other environmental health specific units over a period of time
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9450 | HLTPOP307B | Provide information and support on environmental health issues | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVZ55 | HLTPOP009 | Provide information and support on environmental health issues | Unit of competency |