Unit of competency Outline
Date retreived
23/07/2026 7:26 AM AWST
23/07/2026 7:26 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate a team
Coordinate a team
Unit of competency
National Code
SIFMGT001A
SIFMGT001A
State Code
S7071
S7071
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/06/2010
Field of Education
080303 - Human Resource Management
Original Release Date
21/06/2010
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to coordinate and facilitate team development and team performance, including motivating, mentoring, coaching and developing team members to achieve team cohesion.
Notes
Elements and Performance Criteria
1 Facilitate team development.
- 1.1 Identify team purpose and communicate to team members.
- 1.2 Inform team members of workplace requirements.
- 1.3 Support the team in making decisions.
- 1.4 Assist team to develop team objectives and goals according to team purpose.
2 Motivate and build the team.
- 2.1 Facilitate development of positive and constructive relationships with and between team members.
- 2.2 Facilitate team communication processes.
- 2.3 Create environment supportive of innovation and enterprise.
3. Facilitate and develop team performance.
- 3.1 Consult with team members to review and revise team objectives and goals according to workplace policies and procedures.
- 3.2 Monitor team and individual performance against identified team goals according to workplace policies and procedures.
- 3.3 Identify strengths and weaknesses of the team against current and expected workplace requirements.
- 3.4 Assist team members to suggest improvements in team performance according to workplace policies and procedures.
- 3.5 Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements.
- 3.6 Conduct team meetings to review work operations and address issues according to workplace policies and procedures.
- 3.7 Support team in identifying and resolving problems that may impede performance.
4 Coach on the job.
- 4.1 Provide on-the-job coaching opportunities to staff to improve work performance.
- 4.2 Identify and use appropriate communication techniques to coach team members.
- 4.3 Provide staff with opportunities to give feedback and make suggestions to improve workplace operations.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
full-time
part-time
casual
subcontractors.
standards of work and behaviour
roles and responsibilities
operations manuals
duty statements
induction documentation
training materials
policy and procedure documents
insurance policy agreements
verbal and written instructions
client and company confidentiality requirements
quality assurance documents.
prioritising tasks
applying workplace policies and procedures
reporting incidents.
verbal communication
written communication
communication protocols.
procedures relating to workplace change processes
disciplinary procedures
award procedures
pay procedures
company structures.
general standard of work
completing assigned tasks within expected timeframes
preparing work plans
following work schedules
job planning
attitude to clients and team members
following administrative procedures.
explanation and demonstration
positive comments and feedback.
full-time
part-time
casual
subcontractors.
standards of work and behaviour
roles and responsibilities
operations manuals
duty statements
induction documentation
training materials
policy and procedure documents
insurance policy agreements
verbal and written instructions
client and company confidentiality requirements
quality assurance documents.
prioritising tasks
applying workplace policies and procedures
reporting incidents.
verbal communication
written communication
communication protocols.
procedures relating to workplace change processes
disciplinary procedures
award procedures
pay procedures
company structures.
general standard of work
completing assigned tasks within expected timeframes
preparing work plans
following work schedules
job planning
attitude to clients and team members
following administrative procedures.
explanation and demonstration
positive comments and feedback.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
knowledge of leadership, motivation and teamwork principles
ability to build positive team spirit and effectively manage overall team performance within a specific workplace context
project or work activities conducted over a period of time to allow the candidate to play an ongoing team-leading role, to ensure consistency of performance and ability to respond to different situations.
Context of, and specific resources for assessment
Assessment must ensure:
demonstration of skills in a team environment where coaching and team meetings can be conducted
interaction with a funeral services industry work team.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of candidate identifying and applying processes required to facilitate and develop team performance, including on-the-job coaching and supporting team members to identify and solve problems
written or verbal questioning to assess knowledge and understanding with regard to facilitating team development while applying relevant workplace policies and procedures
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIFMGT003A Supervise staff.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
knowledge of leadership, motivation and teamwork principles
ability to build positive team spirit and effectively manage overall team performance within a specific workplace context
project or work activities conducted over a period of time to allow the candidate to play an ongoing team-leading role, to ensure consistency of performance and ability to respond to different situations.
Context of, and specific resources for assessment
Assessment must ensure:
demonstration of skills in a team environment where coaching and team meetings can be conducted
interaction with a funeral services industry work team.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of candidate identifying and applying processes required to facilitate and develop team performance, including on-the-job coaching and supporting team members to identify and solve problems
written or verbal questioning to assess knowledge and understanding with regard to facilitating team development while applying relevant workplace policies and procedures
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIFMGT003A Supervise staff.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG635 | SIFXMGT001 | Coordinate teams | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D340 | SIF40108 | Certificate IV in Funeral Services | Qualification |