Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
anti-terrorism
applicable Crimes Acts or Codes
Australian standards, quality assurance and certification requirements
award and enterprise agreements
general 'duty of care' responsibilities
powers and procedures for effecting an arrest
privacy
relevant commonwealth, state and territory legislation which affect organisational operation:
anti-discrimination and diversity
environmental issues
equal employment opportunity
industrial relations
OHS
relevant industry Codes of Practice
security licensing or certification
use of force.
Organisational requirements may relate to:
access and equity policy, principles and practice
client service standards
code of conduct
code of ethics
communication channels and reporting procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
licensing
OHS policies, procedures and programs
organisational goals, objectives, plans, systems and processes
policies and procedures relating to own role, responsibility and delegation
reporting systems, procedures and processes.
Critical infrastructure:
are physical facilities, supply chains, information technologies and communication networks that if destroyed, degraded or rendered unavailable for an extended period, would significantly impact on the social or economic well-being of the nation or affect Australia's ability to conduct national defence and ensure national security.
provides essential services such as power, water, health services, communications systems and banking.
Duty of care requirements:
may relate to own responsibilities to comply with safe working practices including activities which require licences or certificates of competency
relate to the legal responsibility under "duty of care" to do everything reasonably practicable to protect others from harm.
Designated personnelmay include:
emergency services
ambulance
Australian Defence Force personnel
fire services
rescue
police
first aid officer
government representatives
security personnel
supervisor.
Occupational Health and Safety (OHS) requirements may include:
controlling and minimising risks
correct manual handling including shifting, lifting and carrying
first aid
identifying and reporting hazards and risks
knowledge of emergency and evacuation procedures
transporting and storing dangerous goods
using and maintaining equipment
using and maintaining personal protection equipment
using and storing hazardous materials and substances.
Critical infrastructure sectors include:
communications
electronic mass communications
postal services
telecommunications (phone, fax, Internet, cable, satellites)
energy
electricity generation and transmission
gas
petroleum fuels
essential manufacturing
chemicals
defence industry
heavy industry
finance
banking
insurance
trading exchanges
food supply
bulk production
storage and distribution
government services
defence and intelligence facilities
emergency services (police, fire, ambulance etc)
foreign missions
houses of parliament
key government departments
key residences
nuclear facilities
health
hospitals
public health
research and development laboratories
national icons
buildings
cultural
sport and tourism
transport
air
inter-modal (cargo distribution centres)
rail
road
sea
utilities
water
waste management
waste water.
Risk and associated risk events may include:
chemical, biological and radiological threats to water and food supplies
criminal activity
assault of people
break and enter
theft of assets
e-crime
computer hackers
viruses
group interference and damage eg violence prone groups, politically motivated or otherwise
major interference to services and transport operations
insider interference by disgruntled employees, contractors etc
interference to services
theft or sabotage of critical equipment and infrastructure
natural disasters
public interference, disturbances and delays by intoxicated persons, persons in custody, mentally or emotionally disturbed person and irate customers
terrorism
bombings
kidnappings
sabotage
shootings
vandalism
damage to transport conveyances and equipment.
General procedures for monitoringmay include:
following designated organisational procedures
maintaining vigilance and awareness of security while at work
observing crowd and individual behaviour
observing suspicious activity
observing vehicle movement
recording details of observed risk situations.
Terrorist activitymay relate to:
bombs or other explosions
kidnap and abductions
spill or release of toxic chemicals or biological substances
suicide bombing
suspicious items received by mail
unattended packages or other items.
Indicators of terrorist activitymay include:
false or multiple identities such as licences and passports
individuals who:
do not fit into the surrounding environment because they are wearing improper attire for the location or season
draw pictures, take notes or take photographs in an area not normally of interest to a tourist
order food at a restaurant and leave before the food arrives or who order without eating
sit in a parked car for an extended period of time
stay at bus or train stops for extended periods while buses and trains come and go
multiple sightings of the same suspicious person, vehicle or activity, separated by time, distance or direction
show unusual interest in or photograph security cameras or guard locations
suspicious accommodation needs
suspicious activity, especially when connected with a high risk or symbolic target
suspicious vehicles near significant buildings or in busy public places
unattended bags and packages
unusual rentals, purchases, deliveries or thefts, particularly of poisonous or flammable chemicals, fertilisers, explosives, weapons or vehicles eg including planes or boats
unusual requests for information, particularly about security or procedures for at-risk buildings or activities
unusual videotaping or photography of official buildings or other critical infrastructure.
Appropriate actions for maintaining security and safetymay relate to:
evacuation
notifying designated personnel
request for assistance
tactical withdrawal.
Methods for gathering intelligencemay include:
observing and recording details of relevant persons
approximate age
build eg medium, heavy set, thin etc
clothing
hair eg colour, length, facial hair etc
height
method of escape eg direction, vehicle etc
peculiarities eg scars, tattoos, missing limbs etc
race
sex
weight
observing and recording details of vehicles:
body type eg two-door, four-door, van, 4 wheel drive etc
damage or other feature eg logo
licence plate
passengers
year, make, model and colour
observing and recording other suspicious activity.
Procedures for reportingsuspected terrorist activity may include:
completing documentation such as logs, journals and activity reports
completing police reports
completing written and computer reports
contacting designated personnel
recording observed intelligence
requesting assistance.
Communication channels and processesmay relate to:
direct line supervision paths
established communication protocols
formal communication pathways
lateral supervision paths
organisational communication networks
verbal and non-verbal communication procedures
call signs
coded messages
hand signals
phonetic alphabet
pro-words
use of abbreviations.
Communicationequipment may include:
pager
portable and mounted two-way radio
public address system
telephone
telephone and mobile telephone.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of understanding and knowledge of the following:
applicable basic legislative, organisational and OHS requirements relevant to security protection including duty of care requirements, and own role and authority
appropriate actions to maintain security and safety of self, others, property and premises including general procedures for emergency, evacuation and first aid response
procedures for reporting suspicious behaviour or activity to designated personnel including the use of appropriate communication equipment, channels and processes
the types of national critical infrastructure and potential security risks to the essential services they provide.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to a registered provider of assessment services
access to a suitable venue and equipment
access to plain English version of relevant statutes and procedures
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency should be assessed using questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.