Unit of competency Outline
Date retreived
24/07/2026 1:45 AM AWST
24/07/2026 1:45 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Inspect damage and develop scope of work
Inspect damage and develop scope of work
Unit of competency
National Code
FNSIGN404A
FNSIGN404A
State Code
D4205
D4205
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
28/07/2014
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
28/07/2014
Nominal Hours
120
Description
This unit describes the performance outcomes, skills and knowledge required to inspect a vehicle/property for damage and recommend action for reinstatement of vehicle or property. It encompasses inspecting vehicle/property to determine cause and extent of damage for preferred method of repair, determine preferred method/strategies for restoration/repairs and prepare scope of work.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.
Notes
Elements and Performance Criteria
1. Inspect vehicle/ property to determine cause and extent of damage
- 1.1. Inspection is carried out according to industry and legislative requirements
- 1.2. Permission is obtained to partly dismantle the vehicle/ property to permit an accurate inspection of the damage, if required
- 1.3. Written damage inspection report is prepared with sufficient information to enable preparation of the repair quote including repair option
- 1.4. Damage inspection report identifies claimable damage and is appropriate to the type of damage sustained
- 1.5. All necessary evidence/material is collected to support inspection report
- 1.6. Inspection is completed without causing damage to any workplace property or vehicle/property
2. Determine preferred method/strategy for restoration/repair
- 2.1. Possible options for restoration/repair are evaluated
- 2.2. Repair methods that conform to the vehicle manufacturer/building regulations insurance organisation, enterprise and statutory guidelines are identified and recommended
- 2.3. Consideration is given to customer's wishes, cost, organisation policy and legislation
- 2.4. Best option is selected for implementation
3. Prepare scope of work
- 3.1. Claimable damage is identified
- 3.2. The need for specialist services is identified where required
- 3.3. Scope of work is prepared according to organisation policy and procedures, legislation and industry code of practice
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Industry and legislative requirements may include:
codes of practice
organisation policies and operating procedures
industry regulations
occupational health and safety (OHS) legislation
statutory legislation.
Specialist services may include:
building consultant
fire investigator/fire brigade
mechanical structural engineer
quantity surveyor
specialist home services such as swimming pool specialist, sprinkler system installer, alarm system installer, locksmith
specialist vehicle services such as brake, transmission, differential specialist
structural engineer.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Industry and legislative requirements may include:
codes of practice
organisation policies and operating procedures
industry regulations
occupational health and safety (OHS) legislation
statutory legislation.
Specialist services may include:
building consultant
fire investigator/fire brigade
mechanical structural engineer
quantity surveyor
specialist home services such as swimming pool specialist, sprinkler system installer, alarm system installer, locksmith
specialist vehicle services such as brake, transmission, differential specialist
structural engineer.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
apply relevant legislation and regulatory requirements
interpret and comply with relevant organisation policies and procedures and codes of practice
inspect vehicle/property to determine cause and extent of damage for preferred method of repair
determine preferred method/strategy for restoration/repair
prepare scope of work.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation records
access to organisational policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace projects and business simulations or scenarios.
Guidance information for assessment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
apply relevant legislation and regulatory requirements
interpret and comply with relevant organisation policies and procedures and codes of practice
inspect vehicle/property to determine cause and extent of damage for preferred method of repair
determine preferred method/strategy for restoration/repair
prepare scope of work.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation records
access to organisational policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace projects and business simulations or scenarios.
Guidance information for assessment
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUR76 | FNSIGN404 | Inspect damage and develop scope of work | Unit of competency |