Elements and Performance Criteria

Range statement
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements
national, State/Territory legislative requirements especially in regard to Occupational Health and Safety
industry codes of practice
OECD International Guidelines for Consumer Protection in E-Commerce
copyright laws
privacy legislation
intellectual property, confidentiality requirements
legal and regulatory policies affecting e-business
e-business is:
every type of business transaction in which the participants (ie suppliers, end users etc) prepare or transact business or conduct their trade in goods or services electronically (Definition of e-commerce in E-competent Australia, ANTA, May 2000)
Requirements for inventory may include:
technology
cost
vendor managed inventory (VMI)
outsourcing to third parties specialising in e-business fulfilment
just-in-time availability of inventory
limited or no inventory costs
drop shipping services
effect on margins
guaranteed quality customer service
immediate order fulfilment
perfect order fulfilment
Inventory management model may include:
e-business fulfilment
drop-shipping
vendor managed inventory
supplier consignment inventory close to customer
traditional inventory model
Range statement
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements
national, State/Territory legislative requirements especially in regard to Occupational Health and Safety
industry codes of practice
OECD International Guidelines for Consumer Protection in E-Commerce
copyright laws
privacy legislation
intellectual property, confidentiality requirements
legal and regulatory policies affecting e-business
e-business is:
every type of business transaction in which the participants (ie suppliers, end users etc) prepare or transact business or conduct their trade in goods or services electronically (Definition of e-commerce in E-competent Australia, ANTA, May 2000)
Requirements for inventory may include:
technology
cost
vendor managed inventory (VMI)
outsourcing to third parties specialising in e-business fulfilment
just-in-time availability of inventory
limited or no inventory costs
drop shipping services
effect on margins
guaranteed quality customer service
immediate order fulfilment
perfect order fulfilment
Inventory management model may include:
e-business fulfilment
drop-shipping
vendor managed inventory
supplier consignment inventory close to customer
traditional inventory model

The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.
Critical aspects of evidence
Integrated demonstration of all elements of competency and their performance criteria
inventory management model is suited to available technology and organisation's products
Underpinning knowledge*
* Required knowledge/skills is to be limited to that which is sufficient to perform the particular workplace competency
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
e-business
e-business terminology
online inventory management models
virtual warehousing
electronic data interchange (EDI)
Underpinning skills
Computer technology skills
Literacy skills to source inventory
Communication skills to negotiate online inventory management arrangements
Numeracy skills to monitor inventory
Ability to relate to stakeholders from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Consistency of performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Three levels of performance denote level of competency required to perform a task.
1. Perform
2. Administer
3. Design
Collecting, analysing and organising information - to identify organisational requirements and to investigate online inventory management models to design a best practise model for the organisation (3)
Communicating ideas and information - to negotiate online inventory management model arrangements with stakeholders and to facilitate training as required (3)
Planning and organising activities - to implement inventory management model for the organisation and to manage contingencies as they occur (3)
Working with teams and others -to negotiate with supplier and to monitor inventory (2)
Using mathematical ideas and techniques - to estimate inventory demands (3)
Solving problems - to enable perfect order fulfilment (3)
Using technology - to manage online inventory (2)
The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.
Critical aspects of evidence
Integrated demonstration of all elements of competency and their performance criteria
inventory management model is suited to available technology and organisation's products
Underpinning knowledge*
* Required knowledge/skills is to be limited to that which is sufficient to perform the particular workplace competency
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
e-business
e-business terminology
online inventory management models
virtual warehousing
electronic data interchange (EDI)
Underpinning skills
Computer technology skills
Literacy skills to source inventory
Communication skills to negotiate online inventory management arrangements
Numeracy skills to monitor inventory
Ability to relate to stakeholders from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Consistency of performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Three levels of performance denote level of competency required to perform a task.
1. Perform
2. Administer
3. Design
Collecting, analysing and organising information - to identify organisational requirements and to investigate online inventory management models to design a best practise model for the organisation (3)
Communicating ideas and information - to negotiate online inventory management model arrangements with stakeholders and to facilitate training as required (3)
Planning and organising activities - to implement inventory management model for the organisation and to manage contingencies as they occur (3)
Working with teams and others -to negotiate with supplier and to monitor inventory (2)
Using mathematical ideas and techniques - to estimate inventory demands (3)
Solving problems - to enable perfect order fulfilment (3)
Using technology - to manage online inventory (2)