Unit of competency Outline

Date retreived
22/07/2026 11:25 PM AWST

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Conduct community awareness programs

Conduct community awareness programs

Unit of competency
National Code
ACMARM407
State Code
ODC16
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/04/2021
View on TGA
State Implementation and Classification
Approved Date
26/07/2021
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
26/07/2021
Nominal Hours
55
Description
This unit of competency describes the skills and knowledge required to prepare, deliver and evaluate programs to engage, educate and increase community awareness on matters relating to animal care, management and/or regulation.The unit applies to workers employed by government agencies, welfare organisations, exhibited/wildlife animal facilities and other organisations in roles delivering community awareness and education programs on a range of issues relating to animals. They work autonomously and apply specialist knowledge and skills to provide solutions for predictable and unpredictable problems.All work must be carried out to comply with workplace procedures according to Commonwealth and state/territory health and safety and animal welfare regulations, legislation and standards that apply to the workplace.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Research community education requirements
  • 1.1 Explore and identify social issues surrounding animal care, management and ownership
  • 1.2 Identify data and information needs and expectations of the community, and culturally effective and inclusive communication methods
  • 1.3 Discuss changes and improvements to community awareness programs with the community to ensure the programs meet their needs
  • 1.4 Include appropriate contributions in the production of new and improved program materials and methods
  • 1.5 Publicise reports on progress of community awareness programs, and encourage community feedback
2. Plan community awareness programs
  • 2.1 Determine objectives of programs in consultation with relevant personnel
  • 2.2 Conduct research to gather information for program
  • 2.3 Structure draft programs and incorporate feedback as required
  • 2.4 Finalise programs and ensure compliance with workplace procedures
  • 2.5 Identify, source and organise relevant media, equipment, aids and materials to be used in the program
3. Deliver community awareness programs
  • 3.1 Present information in a clear and logical sequence
  • 3.2 Conduct programs using effective communication techniques, audience-appropriate information and recognised principles of group learning appropriate to the community
  • 3.3 Operate relevant equipment and use marketing aids and materials to assist the community in understanding the programs
  • 3.4 Provide opportunities for the community to seek clarification on points
  • 3.5 Answer questions and supplement with relevant information where possible
  • 3.6 Refer queries outside the area of responsibility or expertise to relevant personnel
4. Evaluate the delivery of community awareness programs
  • 4.1 Assess community understanding and responses to the programs
  • 4.2 Analyse feedback from the community and observers
  • 4.3 Review impact of program on department operations
  • 4.4 Make recommendations for changes and improvement to community awareness programs
No information
No information
Replaces
State Code National Code Title Type
BBD48 ACMACR407 Conduct community awareness programs Unit of competency