Unit of competency Outline

Date retreived
21/07/2026 11:14 PM AWST

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Conduct salon financial transactions

Conduct salon financial transactions

Unit of competency
National Code
SHBXCCS007
State Code
ODQ87
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2021
View on TGA
State Implementation and Classification
Approved Date
12/04/2022
Field of Education
080501 - Sales
Original Release Date
12/04/2022
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to conduct financial transactions for the sale of products and services within a personal services environment.It requires the ability to operate point-of-sale equipment, handle cash, complete sales and reconcile takings. This unit applies to workers in personal service environments including beauty and hairdressing salons, nail salons and spas. In this environment they work within known routines and guidelines and use a limited range of equipment.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Operate point-of-sale equipment.
  • 1.1. Open and close point-of-sale terminal as required.
  • 1.2. Clear point-of-sale terminal and transfer tender.
  • 1.3. Conduct cash handling in accordance with organisational processes.
  • 1.4. Maintain change supplies and cash float in point-of-sale terminal.
  • 1.5. Attend to active point-of-sale terminals.
  • 1.6. Complete records of transaction errors in accordance with organisational transactional practices.
  • 1.7. Maintain adequate supplies of dockets, vouchers and point-of-sale documents.
2. Complete point-of-sale transactions.
  • 2.1. Enter sales information into point-of-sale equipment.
  • 2.2. Communicate payment required and identify method of payment.
  • 2.3. Process cash and non-cash transactions.
  • 2.4. Issue correct change, receipts and complete sale documentation as required.
3. Complete refund.
  • 3.1. Explain refund policy and procedure to client.
  • 3.2. Confirm refund requirements and options for exchange with client.
  • 3.3. Complete transaction to issue refund, receipts and sales documentation as required.
4. Remove takings from register or terminal.
  • 4.1. Balance register or terminal at designated times throughout business operation.
  • 4.2. Separate and secure cash float from takings prior to balancing.
  • 4.3. Supply change to register or terminal as required.
  • 4.4. Interpret register or terminal reading or print out.
  • 4.5. Remove and transport cash and non-cash documents according to organisational security policies and procedures.
5. Reconcile takings.
  • 5.1. Count cash and calculate non-cash documents.
  • 5.2. Determine balance between register or terminal reading and sum of cash and non-cash transactions, record takings and if discrepancies cannot be resolved, report them to supervisor.
No information
No information
Replaces
State Code National Code Title Type
AVG38 SHBXCCS001 Conduct salon financial transactions Unit of competency