Qualification Outline

Date retreived
22/07/2026 6:02 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Retail Cosmetics

Certificate II in Retail Cosmetics

Qualification
National Code:
SHB20121
State Code:
BHJ6
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
1103 - Personal Services
Original TGA Release Date
16/12/2021
Approved Date
12/04/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
490
Duration
1 Semester
Current Release Number
1.00
Current Release Date
16/12/2021
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 16/12/2021 Current Approved
Description

This qualification reflects the role of retail sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products. They follow known routines and procedures, and work under direct supervision.
This qualification provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include beauty and hairdressing salons, retail outlets and department stores.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Fifteen (15) units must be completed:
- Nine (9) core units
- Six (6) elective units, consisting of:
- One (1) unit from Group A: Infection control
- Five (5) elective units, consisting of:
- at least three (3) units from Group B: General electives
- up to two (2) units from the list below, elsewhere in the SHB Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with an asterisk include one or more prerequisite units of competency. Please refer to each individual unit for details of prerequisites.
1. Core Units

All nine (9) units must be completed.

State Code National Code Title Hours Type
ODR22 SHBBCCS005 Advise on beauty products and services 25 Unit of competency
ODQ96 SHBXWHS003 Apply safe hygiene, health and work practices 35 Unit of competency
ODQ99 SHBXIND005 Communicate as part of a salon team 25 Unit of competency
ODR01 SHBXIND003 Comply with organisational requirements within a personal services environment 40 Unit of competency
ODQ87 SHBXCCS007 Conduct salon financial transactions 25 Unit of competency
ODQ91 SHBBCCS004 Demonstrate retail skin care products 25 Unit of competency
ODR27 SHBBMUP009 Design and apply make-up 40 Unit of competency
OBG11 SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms 45 Unit of competency
AWX13 SIRXIND003 Organise personal work requirements 15 Unit of competency
2. Group A Infection Control Elective Units

One (1) unit must be chosen from Group A Infection Control.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
ODR42 SHBBINF002 Maintain infection control standards 70 Unit of competency
AVZ65 HLTINF005 Maintain infection prevention for skin penetration treatments 70 Unit of competency
3. Group B General Elective Units

At least three (3) units must be chosen from Group B general elective unit list.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCE15 BSBSUS211 Participate in sustainable work practices 30 Unit of competency
ODR32 SHBBSKS006 Pierce ear lobes 20 Unit of competency
AWX46 SIRRMER001 Produce visual merchandise displays 30 Unit of competency
AWX48 SIRRINV001 Receive and handle retail stock 35 Unit of competency
ODR24 SHBBRES003 Research and apply beauty industry information 20 Unit of competency
OBG14 SIRXOSM003 Use social media and online tools 30 Unit of competency
Replaces
State Code National Code Title Type
AZZ4 SHB20116 Certificate II in Retail Cosmetics Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR05530) MAKE-UP SERVICES (LEVEL 2) Traineeship

(TR05540) RETAIL COSMETIC SERVICES (LEVEL 2) Traineeship