Qualification Outline
22/07/2026 6:01 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Retail Cosmetics
Certificate II in Retail Cosmetics
SHB20116
AZZ4
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 31/03/2016 | Current | Transition (Replaced) |
Description
This qualification reflects the role of retail sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products. They follow known routines and procedures and work under direct supervision.
This qualification provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include beauty and hairdressing salons, retail outlets and department stores.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Fifteen (15) units must be completed:- ten (10) core units
- five (5) elective units, consisting of:
- three (3) units from the list below
- two (2) units from the list below, elsewhere in the SHB Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core units
All ten (10) units to be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AVG22 | SHBBCCS001 | Advise on beauty products and services | 25 | Unit of competency |
| AWX99 | SHBXIND002 | Communicate as part of a salon team | 25 | Unit of competency |
| AVG37 | SHBXIND001 | Comply with organisational requirements within a personal services environment | 50 | Unit of competency |
| AVG38 | SHBXCCS001 | Conduct salon financial transactions | 25 | Unit of competency |
| AUL95 | BSBWHS201 | Contribute to health and safety of self and others | 15 | Unit of competency |
| AVG31 | SHBBMUP002 | Design and apply make-up | 40 | Unit of competency |
| AWX13 | SIRXIND003 | Organise personal work requirements | 15 | Unit of competency |
| AWX46 | SIRRMER001 | Produce visual merchandise displays | 30 | Unit of competency |
| AWX98 | SHBXCCS004 | Recommend products and services | 20 | Unit of competency |
| AWW95 | SIRXSLS001 | Sell to the retail customer | 40 | Unit of competency |
2. Elective units
A minimum of three (3) of the five (5) units required must be selected from the elective units list.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AVF99 | SHBBMUP001 | Apply eyelash extensions | 25 | Unit of competency |
| AUK77 | BSBSUS201 | Participate in environmentally sustainable work practices | 10 | Unit of competency |
| AVG18 | SHBBSKS001 | Pierce ear lobes | 15 | Unit of competency |
| AWX48 | SIRRINV001 | Receive and handle retail stock | 35 | Unit of competency |
| AVG66 | SHBBRES001 | Research and apply beauty industry information | 18 | Unit of competency |
| AUW83 | ICTWEB201 | Use social media tools for collaboration and engagement | 20 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S777 | SIB20110 | Certificate II in Retail Make-Up and Skin Care | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHJ6 | SHB20121 | Certificate II in Retail Cosmetics | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships