Unit of competency Outline

Date retreived
22/07/2026 1:27 AM AWST

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Communicate as part of a salon team

Communicate as part of a salon team

Unit of competency
National Code
SHBXIND002
State Code
AWX99
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
31/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/10/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
12/10/2016
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to work as part of a team in a salon or retail cosmetics environment. It requires the ability to communicate with colleagues and senior staff and actively participate in a team work environment.This unit applies to individuals working in service environments including retail cosmetic outlets, spas, hairdressing, barber, beauty and nail salons. It applies to personnel working in teams at all levels including frontline, supervising and senior team members.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Communicate with team members.
  • 1.1.Communicate effectively with team members considering cultural and other differences.
  • 1.2.Use questioning to check understanding and seek clarification to prevent misunderstandings.
  • 1.3.Display respect to team members and adherence to workplace expectations.
  • 1.4.Maintain open communication with team members to ensure transfer of information.
  • 1.5.Share information and ideas with team to enhance work outcomes.
2. Actively participate in teams.
  • 2.1.Identify individual responsibilities for contributing to the achievement of team goals.
  • 2.2.Carry out tasks and responsibilities to achieve workplace goals and organisational expectations.
  • 2.3.Work cooperatively with team members to maximise efficiency and quality of daily work outcomes.
  • 2.4.Seek, acknowledge and act upon constructive feedback from others.
  • 2.5.Participate in team problem-solving to improve outcomes.
  • 2.6.Interact with team members to foster a positive team and work environment reflective of the organisational culture.
No information
No information
Replaced By
State Code National Code Title Type
ODQ99 SHBXIND005 Communicate as part of a salon team Unit of competency