Unit of competency Outline

Date retreived
22/07/2026 10:28 AM AWST

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Represent council in the community

Represent council in the community

Unit of competency
National Code
LGACOR005
State Code
ODA21
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/02/2021
View on TGA
State Implementation and Classification
Approved Date
02/07/2021
Field of Education
080313 - Public And Health Care Administration
Original Release Date
02/07/2021
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to represent the value of council to the community and stakeholders through relationships beneficial to all parties.This unit applies to individuals who work in local government.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Manage stakeholders.
  • 1.1. Analyse council role, function and operations to identify and prioritise stakeholders relevant to council.
  • 1.2. Develop and maintain stakeholder relationships beneficial to council and the community.
  • 1.3. Plan, implement and review strategies and activities to communicate and engage stakeholders.
  • 1.4. Consult with stakeholders to identify needs, expectations and perceptions and to obtain support for council operations.
  • 1.5. Interpret and respond to stakeholder requests for information according to communication protocols.
  • 1.6. Monitor stakeholder relationships to identify and act on opportunities for improvement.
2. Engage with networks.
  • 2.1. Analyse council role, function and operations to identify and prioritise internal and external networks relevant to council.
  • 2.2. Develop and participate in networks beneficial to council and the community.
  • 2.3. Use networks to gather and share information and resources to support council operations and the community.
  • 2.4. Monitor networks to identify and act on opportunities for improvement.
3. Represent council.
  • 3.1. Communicate and confirm stakeholder understanding of council role, function and operations to promote stakeholder awareness.
  • 3.2. Interpret and respond to stakeholder concerns.
  • 3.3. Promote council role, function and operations to external organisations relevant to council.
  • 3.4. Seek and act on opportunities to promote council through media and within the community.
4. Liaise with other organisations.
  • 4.1. Work with external organisations and councils in areas of common interest to optimise efficiency and mutual benefit.
  • 4.2. Seek and act on feedback from external organisations and councils to improve council operations.
No information
No information
Replaces
State Code National Code Title Type
C1203 LGACORE603B Represent council's role and value in the community Unit of competency
State Code National Code Title Type
BGO7 LGA50120 Diploma of Local Government Qualification
AE485 LGASS00009 Manage in Local Government Skill set